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Availability

Availability

Seat allotments settings
With the seat allotments you can indicate the number of seats that are currently available and specify the dates of service booking.

To set seat allotments,

  1. Select the necessary operation from the list:

    You can select the following operations:

    1. Set up allotment: set up a number of allotments (guaranteed quotas) allocated to you by the supplier.

    2. Terminate allotment: cease sales for a certain period. For instance, if the supplier recalls the allotment.

    3. Block out: set up periods when the service is not available for booking, for instance, during fairs and exhibitions.

    4. Set release: release is the number of days after the booking when the supplier does not guarantee the allotment and therefore confirmation of the service availability from the supplier is required.
      Example:

      1. Suppose today is January 1.

      2. You have an allotment for 10 units (10 hotel rooms or 10 seats on a charter flight, etc.)

      3. The release lasts for 7 days according to the agreement with a supplier.

      4. This means that you can book up to 10 services a day, starting from January 8.

      5. The bookings that are made from January 1 to January 7 are not confirmed automatically and are processed “upon request”.

    5. Set be default: resets the number of allotments to the initial value (0, by default means, that the hotel is available upon request only).

  2. Set up operation parameters.

    You can select the following parameters:

    1. Period (from - to): the period of time when the conditions are applied.

    2. Days of the week: select All to choose the allotment conditions for the whole week. If you need to limit the availability of the service, for instance, set allotments for week-ends only, select the respective check boxes manually.

    3. Sub-allotment: Creating sub-allotments allows you to specify different sales conditions within the allotment group provided by the supplier. Created sub-allotments are available in the Sub Allotment drop-down.
      To create a sub-allotment,

      1. Click Create Sub Allotment. The Add Sub-allotment window appears:

      2. Enter the name of the sub allotment.

      3. Click Save. The sub allotment appears on the sub-allotment list.

    4. Category: room categories included into the allotment, for instance, the "comfort" category.

    5. Room type: room types included into the allotment, for instance, "single".

  3. Specify the number of allocated units in the Quantity group.

    When limiting the number of allocated units, select one of the following options:

    1. Upon request: during the booking you should make an additional request about the availability of the service from the supplier. Instant confirmation of the service is unavailable.

    2. Unlimited: the number of services that can be booked is unlimited. This service is confirmed immediately.

    3. Limited: the number of instantly confirmed services is limited. Once the allotment provided is exhausted, you can only make new bookings if the Allow Overbooking check box is selected. In this case the services are offered “upon request”, this means you have to contact the service supplier to check if the booking can be confirmed, if not, further bookings will be impossible.

Suppose you have an agreement with the supplier on 25 single rooms of the Comfort category to be booked from June 1 to June 30 and all double rooms are offered upon request. To set this number of guaranteed allotments in the system:

  1. Click Create Allotment.

  2. Set the time span from June 1 to 30.

  3. Select the required allotment, category and room type.

  4. In the Quantity group, click Limited and specify the number of rooms that you can offer.

  5. Click Update.

The number of guaranteed rooms that you set appears on on the diagram:

and in a table report:

All conditions of the availability configured in this block are taken into account during the booking. For example, during the booking of the hotel, single rooms of the Standard category are displayed as available in the search results, while double rooms are displayed as available upon request.

Adobe Flash Player is required for browsing the available blocks of seats via the Internet Explorer web browser.

Once a room is booked for a certain period, the number of available rooms respectively decreases:

Changing the Number of Allotments
In some cases the effective management of allotments requires decreasing or increasing the number of allocated units. To change the amount of allotments,

  1. On the Availability tab, in the Quantity group, click Limited, and then select the required function from the drop-down:

    The drop-down list includes three functions:

    1. «+» - add the number of seats specified by the user to the existing allotment.

    2. «-» - decrease the amount of seats by the number specified by the user.

    3. «=» - set the number of seats specified by the user.

  2. Click Update.

Let us consider the following examples.

Suppose that for the given accommodation type, five allotments are set. Three of them are booked and four more units are to be added. To add the allotments,

  1. On the Navigation menu, point to Self-operated products and click the product of your choice.

  2. Click the required product name.

  3. In the product contract, go to the Availability tab.

  4. On the Availability tab, in the Quantity group, click limited and select "+" from the drop-down.

  5. Set the Amount of seats parameter to 4.

  6. Click Set. The total number of available seats (allotments) changes to 9 (5+4), including 6 (2+4) allotments available for booking and three booked once.

     

 

Suppose that for the given accommodation type, five allotments are set. Three of them are booked and one unit to be canceled.

  1. On the Navigation menu, point to Self-operated products and click the product of your choice.

  2. Click the required product name.

  3. In the product contract, go to the Availability tab.

  4. On the Availability tab, in the Quantity group, click limited and select "-" from the drop-down.

  5. Set the Amount of seats parameter to 1.

  6. Click Set. The total number of available seats (allotments) changes to 4 (5-1), including one (2-1) unit available for booking and three booked ones.

Suppose that for the given accommodation type, 15 allotments are set for the period from January 1 to January 31. During the period from March 1 to March 15, five units are booked. At the same time during the period from March 1 to March 15 the number of allotments is decreased by ten by a user.

As a result:

  • Starting from March 1, the number of allotments is equal to 5 (15-10), including the number of booked rooms - 5 and rooms available for booking - 0.

  • During other periods (from January 1 to February 28 and from March 16 to December 31) the number of allotments is equal to 15.

 Setting blockout dates

To set blockout,

  1. Click Blockout;

  2. Select sub allotment, category and room type for which you set blockout;

  3. Click Set blockout;

  4. To reset blockout click Reset blockout. This function permits to cancel all previous settings on block-out with saving all other allotments.