Each response from GP Travel HUB contains identifier whether it has been processed successfully or not - the elements <Success/>, <Warning/>, <Errors/>.

There are the following possible cases:

9.1. SUCCESS

Means that request was successfully sent and GP Travel HUB receives correct response from supplier without any warnings and errors from supplier.

<OTA_CancelRS Version="2" EchoToken="EchoToken" TransactionIdentifier="12232" xmlns:ota="http://www.opentravel.org/OTA/2003/05">
   <Success/>
</OTA_CancelRS>

9.2. WARNING

Means that request was successfully sent and GP Travel HUB receives correct response from supplier, but there are some warnings to pay attention.

There is a structure of Warning Response that is common for every response.

Warnings/Warning:

*mandatory

Element	Attribute	Type	Description	Min…Max occurs

Attribute	Type	Description	Min…Max occurs
Type*	integer (1, 3, 10, 11)	Defines type of the error or warning that occurred. Refers to OTA codes "Error Warning Type (EWT)”.	1…1
Code*	integer (1 - 1051)	Defines Error/Warning code.	1…1
Status*	string ("SENT", "NOT_SENT")	The values are (SENT \| NOT_SENT). Used for defining actual status of request.	1…1
ShortText*	string	Short error description.	1…1
RecordID	string	This attribute specifies supplier ID. If requests spans multiple suppliers, you can use this attribute to identify which supplier caused the problem.	0…1
Language*		For more information see Common Data Description section in Glossary.
DocURL	URI	If present, this URL refers to an online description of the error that occurred.	0…1
Tag	string	If present, this attribute may identify an unknown or misspelled tag that caused an error in processing.	0…1

<Warnings>
   <Warning Code="189" Language="en" RecordID="supplierCode" ShortText="Price has been changed." Status="SENT" Type="3"/>
</Warnings>

9.3. ERROR

Means that request was not sent to supplier (supplier temporally unavailable or failed data verification) or GP Travel HUB receives incorrect response or error from supplier. In case of error GP Travel HUB additionally returns original text from supplier.

Either there can be errors returned by GP Travel HUB itself. It mostly can be cases when a request validation not passed. Requests with incorrect format can not be processed by GP Travel HUB and passed to suppliers, so GP Travel HUB returns SOAP error message.

Errors/Error element has the same structure as Warnings/Warning.

<Errors>
   <Error Type="3" Code="172" ShortText="Generic error." Status="NOT_SENT" Tag="NORMAL" Language="en">Invalid client specified [ID:stb, IDContext: null, Instance:null]</Error>
</Errors>

9.4. ERROR AND WARNING CODES

Here we list all possible errors and warnings that can occur at car messages.

9.4.1. CAR LOCATION SEARCH

Warning/Error	Code	Short text	Possible reason	Status
Warning	172	Requested action not possible	Search by city is not supported. Please use another type of search. Search by points is not supported. Please use another type of search. Search by airport is not supported. Please use another type of search. Supplier does not support the following airports: JFK. The driver cannot be a resident of the US country.	NOT_SENT
Warning	172	Requested action not possible	The specified seconds in pick up or return time were changed. Supplier doesn't support requested language.	SENT
Warning	357	Invalid city	Invalid city code specified.	NOT_SENT
Error	450	Unable to process		SENT

9.4.2. CAR RENTAL LOCATION DETAIL

Warning/Error	Code	Short text	Possible reason	Status
Warning	172	Requested action not possible	Supplier does not provide such method.	NOT_SENT
Error	450	Unable to process		SENT

9.4.3. CAR AVAILABILITY SEARCH

Warning/Error	Code	Short text	Possible reason	Status
Warning	172	Requested action not possible	Search by city is not supported. Please use another type of search. Search by points is not supported. Please use another type of search. Search by airport is not supported. Please use another type of search. Supplier does not support the following airports: JFK. The driver cannot be a resident of the US country.	NOT_SENT
Warning	172	Requested action not possible	The specified seconds in pick up or return time were changed. Supplier doesn't support requested language.	SENT
Warning	322	No availability		SENT
Warning	558	Accounts are settled in a currency different from the quoted rate currency	Requested currency is not supported by supplier.	SENT
Warning	450	Unable to process		SENT

9.4.3. CAR RENTAL CONDITIONS

Warning/Error	Code	Short text	Possible reason	Status
Error	322	No availability		SENT
Error	450	Unable to process		SENT

9.4.3. CAR RESERVATION INITIATE

Warning/Error	Code	Short text	Possible reason	Status
Error	15	Invalid date	The search was done for the next dates: PickUpDateTime - 2018-03-01T10:00:00, ReturnDateTime - 2018-03-09T12:00:00, but booking is doing for dates: PickUpDateTime - 2018-03-02T10:00:00, ReturnDateTime - 2018-03-10T12:00:00. Please check reservation request or do new search.	NOT_SENT
Error	27	Passenger details are mandatory	NamePrefix is mandatory, but the value is empty.	NOT_SENT
Warning	172	Requested action not possible	Requested equipment cannot be booked. Supplier does not support comments. Email address has been changed. We use test@gpsolutions.com for test only.	SENT
Error	172	Requested action not possible	Requested equipment cannot be booked.	SENT
Warning	189	Price has been changed	The price has been changed.	SENT
Error	197	Undetermined error - please report	Search was done for a driver of 25 years old, but reservation is doing for driver of 30 years old. Element country code is required, but value is empty. The search was done for a driver from a country with code - DE, but booking is doing for driver from a country with code - FR. Please check reservation request or do new search.	NOT_SENT
Warning	231	Requested special equipment not available	Special Equipment(s) is(are) not available.	SENT
Error	450	Unable to process		SENT
Warning	568	Unable to identify timezone.	Unable to identify timezone. Periods of penalties (dates and time) have timezone of PickUp location.	SENT

9.4.3. CAR RESERVATION IGNORE

Warning/Error	Code	Short text	Possible reason	Status
Error	161	Search criteria invalid	TransactionIdentifier 999999 not found.	NOT_SENT
Error	450	Unable to process	Transaction identifier 499 has been already closed.	NOT_SENT

9.4.3. CAR RESERVATION CONFIRMATION

Warning/Error	Code	Short text	Possible reason	Status
Error	15	Invalid date	The search was done for the next dates: PickUpDateTime - 2018-03-01T10:00:00, ReturnDateTime - 2018-03-09T12:00:00, but booking is doing for dates: PickUpDateTime - 2018-03-02T10:00:00, ReturnDateTime - 2018-03-10T12:00:00. Please check reservation request or do new search.	NOT_SENT
Error	27	Passenger details are mandatory	NamePrefix is mandatory, but the value is empty.	NOT_SENT
Warning	172	Requested action not possible	Requested equipment cannot be booked. Supplier does not support comments. Email address has been changed. We use test@gpsolutions.com for test only.	SENT
Warning	189	Price has been changed	The price has been changed.	SENT
Error	197	Undetermined error - please report	Reservation with this transaction has been already ignored. Search was done for a driver of 25 years old, but reservation is doing for driver of 30 years old. State code value is mandatory for citizens of the United States and Canada. Element country code is required, but value is empty. Information about country code on initiate and booking is not equal. The search was done for a driver from a country with code - DE, but booking is doing for driver from a country with code - FR. Please check reservation request or do new search.	NOT_SENT
Warning	231	Requested special equipment not available	Special Equipment(s) is(are) not available.	SENT
Error	450	Unable to process	Your reservation wasn't confirmed by supplier. Please, contact supplier and check your booking.	SENT
Warning	568	Unable to identify timezone.	Unable to identify timezone. Periods of penalties (dates and time) have timezone of PickUp location.	SENT

9.4.3. CAR BOOKING RETRIEVAL QUOTE

Warning/Error	Code	Short text	Possible reason	Status
Error	97	Booking reference not found	Client reference 'realFake' is not found.	NOT_SENT
Warning	172	Requested action not possible	The request was not sent to the supplier. The booking information was taken from the cache.	NOT_SENT
Error	450	Unable to process		SENT

9.4.3. CAR CANCELLATION INITIATE

Warning/Error	Code	Short text	Possible reason	Status
Error	16	Service has been cancelled	User attempts to request Modification or Cancellation for a booking that is already cancelled.	NOT_SENT
Warning	58	Price(s) cannot be validated	This cancellation fees may be not final.	SENT
Error	95	Booking already canceled	Booking already canceled.	SENT
Warning	342	Cancel fee may apply	Charges amount may be inappropriate. Please, contact the supplier.	SENT
Error	450	Unable to process		SENT

9.4.3. CAR CANCELLATION IGNORE

Warning/Error	Code	Short text	Possible reason	Status
Error	97	Booking reference not found	Client reference 'realFake' is not found.	NOT_SENT
Error	161	Search criteria invalid	TransactionIdentifier 999999 not found.	NOT_SENT
Error	450	Unable to process	Transaction identifier 499 has been already closed.	NOT_SENT

9.4.3. CAR CANCELLATION CONFIRMATION

Warning/Error	Code	Short text	Possible reason	Status
Warning	58	Price(s) cannot be validated	This cancellation fees may be not final.	SENT
Error	95	Booking already canceled	Booking already canceled.	NOT_SENT
Error	193	Cancellation process failed	Cancellation operation for transaction 1 has been already ignored.	NOT_SENT/SENT
Error	197	Undetermined error - please report	Undetermined error - please report.	NOT_SENT
Error	450	Unable to process		SENT

9. ERROR HANDLING