Each response from GP Travel HUB contains identifier whether it has been processed successfully or not - the elements <Success/>, <Warning/>, <Errors/>.

There are the following possible cases:

10.1. SUCCESS

Means that request was successfully sent and GP Travel HUB receives correct response from supplier without any warnings and errors from supplier.

<OTA_CancelRS Version="2" EchoToken="EchoToken" TransactionIdentifier="12232" xmlns:ota="http://www.opentravel.org/OTA/2003/05">
   <Success/>
</OTA_CancelRS>

10.2. WARNING

Means that request was successfully sent and GP Travel HUB receives correct response from supplier, but there are some warnings to pay attention.

There is a structure of Warning Response that is common for every response.

Warnings/Warning:

*mandatory

Element	Attribute	Type	Description	Min…Max occurs

Attribute	Type	Description	Min…Max occurs
Type*	integer (1, 3, 10, 11)	Defines type of the error or warning that occurred. Refers to OTA codes "Error Warning Type (EWT)”.	1…1
Code*	integer (1 - 1051)	Defines Error/Warning code.	1…1
Status*	string ("SENT", "NOT_SENT")	The values are (SENT \| NOT_SENT). Used for defining actual status of request.	1…1
ShortText*	string	Short error description.	1…1
RecordID	string	This attribute specifies supplier ID. If requests spans multiple suppliers, you can use this attribute to identify which supplier caused the problem.	0…1
Language*		For more information see Common Data Description section in Glossary.
DocURL	URI	If present, this URL refers to an online description of the error that occurred.	0…1
Tag	string	If present, this attribute may identify an unknown or misspelled tag that caused an error in processing.	0…1

<Warnings>
   <Warning Code="189" Language="en" RecordID="supplierCode" ShortText="Price has been changed." Status="SENT" Type="3"/>
</Warnings>

10.3. ERROR

Means that request was not sent to supplier (supplier temporally unavailable or failed data verification) or GP Travel HUB receives incorrect response or error from supplier. In case of error GP Travel HUB additionally returns original text from supplier.

Either there can be errors returned by GP Travel HUB itself. It mostly can be cases when a request validation not passed. Requests with incorrect format can not be processed by GP Travel HUB and passed to suppliers, so GP Travel HUB returns SOAP error message.

Errors/Error element has the same structure as Warnings/Warning.

<Errors>
   <Error Type="3" Code="172" ShortText="Generic error." Status="NOT_SENT" Tag="NORMAL" Language="en">Invalid client specified [ID:stb, IDContext: null, Instance:null]</Error>
</Errors>

10.4. ERROR AND WARNING CODES

Here we list all possible errors and warnings that can occur at car messages.

10.4.1. CRUISE AVAILABILITY SEARCH

Error/Warning	Error code	Error short text	Possible error reason	Status

Error/Warning	Error code	Error short text	Possible error reason	Status
Warning	145	Duration period or dates incorrect	End date earlier than Start date.	NOT_SENT
Warning	18	Itinerary not possible	Itinerary not possible	NOT_SENT
Warning	23	Passenger type not supported	Supplier doesn't support infants for example.	NOT_SENT
Warning	25	Passenger types not consistent	Passengers IDs not consistent	NOT_SENT
Warning	322	No availability		SENT
Warning	450	Unable to process		SENT
Warning	172	Requested action not possible		NOT_SENT
Warning	357	Invalid city code specified	Cannot find a city by IATA code.	NOT_SENT
Warning	558	Accounts are settled in a currency different from the quoted rate currency	Rates or cancellation fee are returned in other currency than it was requested.	SENT
Warning	172	Requested action not possible	Supplier doesn't support requested language. Language is different from what has been requested.	SENT
Warning	26	At least one adult must be included	At least one adult must be included.	NOT_SENT
Warning	20	Number of passengers invalid	Supplier allows only 99 paxes max in request Supplier allows only 9 paxes max in request.	NOT_SENT
Warning	161	Search criteria invalid	Supplier does not support ship code search	NOT_SENT
Warning	558	Prices are settled in a currency different from the requested	Supplier does not support requested currency.	NOT_SENT
Warning	184	Language code invalid	Supplier does not support requested language.	NOT_SENT
Warning	15	Invalid date	Supplier supports only dates in 'yyyy-MM-dd' format.	NOT_SENT

10.4.2. CRUISE CATEGORY AVAILABILITY SEARCH

Error/Warning	Error code	Error short text	Possible error reason	Status

Error/Warning	Error code	Error short text	Possible error reason	Status
Warning	322	No availability		SENT
Warning	450	Unable to process		SENT
Warning	26	At least one adult must be included	At least one adult must be included.	NOT_SENT
Warning	20	Number of passengers invalid	Supplier allows only 99 paxes max in request Supplier allows only 9 paxes max in request.	NOT_SENT
Warning	161	Search criteria invalid	Invalid GroupCode	NOT_SENT
Warning	558	Accounts are settled in a currency different from the quoted rate currency	Rates or cancellation fee are returned in other currency than it was requested.	SENT
Warning	184	Language code invalid	Supplier does not support requested language.	NOT_SENT
Warning	15	Invalid date	Supplier supports only dates in 'yyyy-MM-dd' format.	NOT_SENT

GP Travel HUB Cruise User Guide

10. ERROR HANDLING

Analytics

10.1. SUCCESS

10.2. WARNING

Warnings/Warning:

10.3. ERROR

10.4. ERROR AND WARNING CODES

10.4.1. CRUISE AVAILABILITY SEARCH

10.4.2. CRUISE CATEGORY AVAILABILITY SEARCH

10.4.3. CRUISE CABIN AVAILABILITY SEARCH

10.4.4. CRUISE CHARGES

10.4.5. CRUISE DESCRIPTIVE INFO

10.4.6. CRUISE RESERVATION INITIATE

10.4.7. CRUISE RESERVATION IGNORE

10.4.8. CRUISE RESERVATION CONFIRMATION

10.4.9. CRUISE BOOKING RETRIEVAL

10.4.10. CRUISE CANCELLATION INITIATE

10.4.11. CRUISE CANCELLATION IGNORE

10.4.12. CRUISE CANCELLATION CONFIRMATION