GPTE Editing flight reservation

You can view the information on the services included in the reservation and manage them. For that refer to the Service section of the Reservation.

In the Services section you can:

E-ticket: E-ticket is a special form of a flight ticket that is offered to a customer instead of a conventional ticket slip and that is used to confirm a flight.

Cancel: to cancel the reservation, click Cancel. Cancellation window appears. Click Yes to cancel the service. Please note that in case cancellation fees are to pay, the sum of the fees and the payment method are displayed in the Cancellation window:

Send E-mail: You can combine documents for booked orders (for example, vouchers and e-tickets) into single package and send it to the user's e-mail that is specified during the booking process. Click Send E-mail and the Send e-mail window appears.

You need to chose e-mail template and system will automatically generate e-mail text. Then, please, choose the recipient. Change e-mail subject if necessary.

Manual correction: Click Manual correction button. In the Manual modify service window change necessary information. Click Confirm.

Book it again ( This functionality is currently available via administration panel): in case you need to add the same service to another reservation or re-book the service if the confirmation has failed, click Book again. The following window appears:

In the window the information is imported from the current service. Change the data if needed then select to which reservation the service is to be connected, and click Check availability. In case the same service is available, you will be redirected to the booking form (to the Offers tab). Follow the procedure as it is described in Search&Book to book the new service.