GPTE User roles

Upon creating a user profile, every user is assigned with a role. The role specifies the rights of a user and controls access to particular information in the system.
The following table describes the roles and rights of the users:

	Role	Permissions
1	Accountant	Has access to the reservations within the company’s network. Can issue invoices on reservations. Manages auto cancellation (an accountant can select or clear auto cancellation check box in the reservations). Has access to the invoices and can set the terms and conditions for their issuing. Has access to financial ledgers.
2	Agent	Creates and processes reservations for travel products and services. Has access only to their own reservations.
3	Avia sales manager	Creates requests for flights reservations. Can view all reservations. Can modify reservations (issue e-tickets, cancel and synchronize reservations).
4	Content manager	Creates, views and edits descriptions of hotels, direct contracted suppliers and own products.
5	Director	Creates users, assigns system access passwords. Modifies data of the users of the company and client companies registered in the system. Creates agent network (registers partners, client companies, grants system access to them by creating users, configures contracts). Appoints managers, responsible for partner operations. Acts as a manager for partners. Browses information on suppliers. Creates reservations for travel products and services. Manages all reservations within the network (changes data, cancels, modifies status manually, print out vouchers). Changes and cancels reservations with the Approval required status (manually). Sets general system configurations. Besides users with Director role, only first-level users of the tour operators have this authority. Creates tour products. Initiates the generation of reports.
6	Driver	Can search for services, but cannot book them. Can generate reports.
7	Guest	Can search offers but has no right to create a reservation. This role is recommended for demo purpose just to give access for your potential agents/distributors to see your products and prices.
8	Guide	Can search for services, but cannot book them. Can generate reports.
9	Manager	Creates and processes reservations for travel products and services. Processes reservations, created by the company agents and by clients (client companies), who are assigned to this Manager. Browses user information of their own company and client companies to which it is assigned as a Manager.
10	Supervisor	Has the same rights as a Director. The only difference is that a Supervisor cannot deactivate a director.
11	Sales Staff	Creates and processes bookings for travel products and services. Processes bookings created by the company users and by clients (collaborate companies). Has access to all the bookings of the company. Reads Only access to the settings of direct sales. Reads Only access to the list of legal and private clients. Initiates generation of reports.
12	Sales Manager	Creates and processes bookings for travel products and services. Processes bookings created by the company users and by clients (collaborate companies). Has access to all the bookings of the company. Reads only access to the list of company users. Reads only access to the settings of direct sales. Has the full access to the list of legal and private clients. Has the limited access to Finance tab. Initiates generation of reports.

Go to Creating New User Profile page.