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  • by default e-mail is empty, template is not selected → select a client type (check checkboxes “client”, “supplier”, “traveler”) to indicate an e-mail recipient. If no checkbox is selected, then all e-mail templates from settings are available within Template drop-down. If only some of these checkboxes are selected, then only templates that relate to corresponding client type (ex. “Supplier E-mail Templates” from settings) are available.

  • When a template is selected, Subject and Message fields of the e-mail are automatically filled.

  • Fill in sender’s e-mail and add more recipient(s) if needed.

  • Attach file(s) in Attachments section if needed.

  • Click Send or Preview to verify e-mail displaying before sending it.

Selection of templates

When a new e-mail is being sent from the system, it’s based on certain e-mail template that can be configured via CMS. Now it is possible to select from templates for manual sending of e-mails - both via Reservation details, from the list of Reservations and from the lists of Clients.

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Own templates for e-mails

One more useful enhancement - is ability to create own e-mail templates and use them for e-mails.

For example, you can configure template for Birthday congratulations or New Destinations Proposals, or any other reasons. As usual, you can also use placeholders within templates for flexibility.

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