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Table of Contents

General information

With the deposits, your agencies can prepay the services that they book. To access the deposit, on the Finance menu, click Deposit.

Table of Contents

Viewing the current status of the deposit

To Here you can also check the status of the customer’s deposit, click Deposit on the Finance menu:

...

Updating the deposit

If an agency uses an e-commerce online payment system for transferring a certain amount from a credit card to you, this fact is immediately showed in the system. However, if the agency uses a bank transfer to pay you, you should register this in the system by placing a respective amount to its deposit. To do
that:

...

Note: When the Withdraw funds from the deposit option is selected, the funds are not retrieved by
the e-commerce payment system or a bank automatically. Therefore, make sure that the payment
has been indeed made before selecting this operation in the system.

Invoice payment from the deposit

Agency’s deposit charge-off is carried out according to the rules which are set in the payment plan for this agency (in contract settings).