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Comment: HUB-8466 added error 27 on res commit and res init

Each response from GP Travel HUB contains identifier whether it has been processed successfully or not - the elements <Success/>, <Warning/>, <Errors/>.

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There is a structure of Warning Response that is common for every response.

Warnings/Warning:

*mandatory

Element

Attribute

Type

Description

Min…Max occurs

Type*

integer (1, 3, 10, 11)

Defines type of the error or warning that occurred. Refers toOTA codes "Error Warning Type (EWT)”.

1…1

Code*

integer (1 - 1051)

Defines Error/Warning code.

1…1

Status*

string ("SENT", "NOT_SENT")

The values are (SENT | NOT_SENT). Used for defining actual status of request.

1…1

ShortText*

string

Short error description.

1…1

RecordID

string

This attribute specifies supplier ID. If requests spans multiple suppliers, you can use this attribute to identify which supplier caused the problem.

0…1

Language*

For more information see Common Data Description section in Glossary.

DocURL

URI

If present, this URL refers to an online description of the error that occurred.

0…1

Tag

string

If present, this attribute may identify an unknown or misspelled tag that caused an error in processing.

0…1

...

Expand
titleGP_VehResRQ_Initiate

Warning/Error

Code

Short text

Possible reason

Status

Error

15

Invalid date

The search was done for the next dates: PickUpDateTime - 2018-03-01T10:00:00, ReturnDateTime - 2018-03-09T12:00:00, but booking is doing for dates: PickUpDateTime - 2018-03-02T10:00:00, ReturnDateTime - 2018-03-10T12:00:00. Please check reservation request or do new search.

NOT_SENT

Error

27

Passenger details are mandatory

NamePrefix is mandatory, but the value is empty.

NOT_SENT

Warning

172

Requested action not possible

  1. Requested equipment cannot be booked.

  2. Supplier does not support comments.

  3. Email address has been changed. We use test@gpsolutions.com for test only.

SENT

Error

172

Requested action not possible

Requested equipment cannot be booked.

SENT

Warning

189

Price has been changed

The price has been changed.

SENT

Error

197

Undetermined error - please report

  1. Search was done for a driver of 25 years old, but reservation is doing for driver of 30 years old.

  2. Element country code is required, but value is empty.

  3. The search was done for a driver from a country with code - DE, but booking is doing for driver from a country with code - FR. Please check reservation request or do new search.

NOT_SENT

Warning

231

Requested special equipment not available

Special Equipment(s) is(are) not available.

SENT

Error

450

Unable to process

SENT

Warning

568

Unable to identify timezone.

Unable to identify timezone. Periods of penalties (dates and time) have timezone of PickUp location.

SENT

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Expand
titleGP_VehResRQ_Book

Warning/Error

Code

Short text

Possible reason

Status

Error

15

Invalid date

The search was done for the next dates: PickUpDateTime - 2018-03-01T10:00:00, ReturnDateTime - 2018-03-09T12:00:00, but booking is doing for dates: PickUpDateTime - 2018-03-02T10:00:00, ReturnDateTime - 2018-03-10T12:00:00. Please check reservation request or do new search.

NOT_SENT

Error

27

Passenger details are mandatory

NamePrefix is mandatory, but the value is empty.

NOT_SENT

Warning

172

Requested action not possible

  1. Requested equipment cannot be booked.

  2. Supplier does not support comments.

  3. Email address has been changed. We use test@gpsolutions.com for test only.

SENT

Warning

189

Price has been changed

The price has been changed.

SENT

Error

197

Undetermined error - please report

  1. Reservation with this transaction has been already ignored.

  2. Search was done for a driver of 25 years old, but reservation is doing for driver of 30 years old.

  3. State code value is mandatory for citizens of the United States and Canada.

  4. Element country code is required, but value is empty.

  5. Information about country code on initiate and booking is not equal.

  6. The search was done for a driver from a country with code - DE, but booking is doing for driver from a country with code - FR. Please check reservation request or do new search.

NOT_SENT

Warning

231

Requested special equipment not available

Special Equipment(s) is(are) not available.

SENT

Error

450

Unable to process

Your reservation wasn't confirmed by supplier. Please, contact supplier and check your booking.

SENT

Warning

568

Unable to identify timezone.

Unable to identify timezone. Periods of penalties (dates and time) have timezone of PickUp location.

SENT

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