You can view the information on the services included in the reservation and manage them. For that refer to the Services screen section on the Reservation tab.
In the Services section you can:
E-ticket: E-ticket is a special form of a flight ticket that is offered to a customer instead of a conventional ticket slip and that is used to confirm a flight.
Cancel: to cancel the reservation, click Cancel. Cancellation window appears. Click Yes to cancel the service. Please note that in case cancellation fees are to pay, the sum of the fees and the payment method are displayed in the Cancellation window:
Check Status: certain services cannot be booked immediately and require supplier confirmation. In order to view the status of the service, click Check. Check status window appears, where you can view the current service status received from the supplier:
Here the following information is displayed:
Booking identification (PNR).
A Tour leader's name.
The Price of the issued e-ticket.
The up-to-date status of the order (for example, e-ticket issued).
Selected payment method.
Description.
For instance, if you select Save the order and pay it later at step 3.3 , the order is saved in the system but the information is not sent to suppliers.
The saved order can obtain the Pre-booking status (when you select a remote payment method, for example bank transfer) or the Confirmed status (when you select an immediate payment method, for example Deposit or Online payment).
Only flight booking requests can have the Pre-booking status. This status means that you can issue an e-ticket (this opportunity is available till the last ticket issue date). Unlike the Saved order the information about such orders is sent to a supplier.
If you select the Credit Card or the Deposit payment mode, the status of the order will change into Confirmed, e-ticket issued when the payment is complete (if issuing an e-ticket is enabled in the GP Travel Platform system) or Pending e-ticketing (in case when an e-ticket can only be issued via a terminal). If the payment was not carried out (this may occur for different reasons, e.g. not enough funds on a credit card account or an input mistake), the order status will remain as Pre-booking and you will be taken back to step 3.3. When you confirm the order and issue the e-ticket, you can update the actual order status in B2B and print the ticket if such an option is set in the contract settings (the PDF 
button appears on the order form).
You can set E-ticket downloading and printing in voucher printing settings. The available variants are:
Always: an agency can always print any e-ticket with the Confirmed status.
After payment only: the agency can print e-ticket with the Confirmed and the Payed status.
After unset AUTOCANCEL only: the agency can print e-ticket with the Confirmed status.
Never: you cannot print e-tickets.
Send E-mail: You can combine documents for booked orders (for example, vouchers and e-tickets) into single package and send it to the user's e-mail that is specified during the booking process. Click Sent E-mail and the Send e-mail window appears.
You need to chose e-mail template and system will automatically generate e-mail text. Then, please, choose the recipient. Change e-mail subject if necessary.
Split PNR: If you have booked a flight for several tourists, but one of them is unable to use this service you can use Split PNR option. So, by splitting a PNR, you can cancel a ticket for him. You should choose a person which you want to be separated in new reservation and then cancel it.
Book it again: in case you need to add the same service to another reservation or re-book the service if the confirmation has failed, click Book again. The following window appears:
In the window the information is imported from the current service. Change the data if needed then select to which reservation the service is to be connected, and click Check availability. In case the same service is available, you will be redirected to the booking form (to the Offers tab). Follow the procedure as it is described in Search&Book to book the new service.