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11. HOTEL CANCELLATION

11. HOTEL CANCELLATION

GP Hub supports cancellation of hotel reservation. It is used to cancel reservation that was made in GP Travel HUB system.

Hotel Cancellation passes in two steps:

  1. Initiate - step needs to get cancellation fee.

  2. Cancel or Ignore - second step needs to confirm cancellation ("Cancel") or decline it ("Ignore").

 

Note 1. It’s not possible to cancel a single room in a reservation with multiple rooms

Note 2. Cancellation fee currency is not passed/returned in this request since it is not available in OTA. Cancellation fees are always calculated in the same currency as the original booking was made. Thus, you can always retrieve currency code from the booking before cancellation.

WARNINGS AND ERRORS

All Warnings and Errors that could appear during Hotel Cancellation Requests and Responses you can see in ERROR HANDLING section.

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