You can use notifications to track all changes made to the reservations in the system and to send respective messages to all the interested parties via e-mail (managers in charge of the reservations, agents of the partner companies, etc.).
To use this service you should specify the events that initiate generation of the notifications and determine the target audience that receive these notifications.
Setting supplier notifications
Please note that configuring supplier notifications is available only for direct contracted suppliers.
On the Notifications Settings tab, select the actions about which you would like to notify direct suppliers:
Ability to confirm via e-mail
If a selfoperated hotel room with availability status ‘On request’ was booked, hotel can confirm or reject this reservation, clicking on corresponding links immediately in e-mail notification (without necessity to sign it to Extranet).
Configuring notifications for your company
If you want the notifications to be forwarded to the general corporate mailbox, perform the following operations:
On the Company profile menu, click Settings:
Go to the Company notifications tab.
Click Edit and select all the changes in the system you would like to be notified about.
Click Save. Now all notifications are sent to the e-mail that you specify in your company details (Company Profile -> Information):
Configuring notifications for users
You can configure the notification settings individually for every company user.
On the Company profile menu, click Users.
Select a user to include in the mailing list.
Specify the e-mail of the user to which the messages should be sent.
Click Save and go to the Notifications settings tab.
On the Notification settings tab, select the events that you want this user to be notified about.
Click Save.
Configuring notifications for partners
You can configure notification settings for your partners.
For that,
On the Clients menu, click the required type of client.
In the list of clients, click the client to include into the mailing list.
In the client profile, go to the Settings tab, and then go to the Notification Settings section:
On the Notification settings tab, select the events that you want this user to be notified about.
Click Save.
Note: please remember to specify the e-mail of the partner company to which the notifications should be sent.
For that, in the client profile, go to the Information tab and enter client e-mail in the respective box.
Configuring notifications for tourists
You can automatically send notifications of ticket booking to passengers’ e- mails. A PDF e-ticket is attached to the notifications. For that,
On the Company profile menu, click Settings and go to the Tourists notifications tab.
On the Tourists notifications tab, click Edit.
Select notifications to be sent to users.
Click Save.
Getting notifications
You can view all notifications in your mailbox specified in the GP Travel Enterprise system user profile. In this case a notification looks as illustrated below:
The notifications to suppliers can be sent from tour operator's email as well as service manager email. In case some questions may appear, a supplier will know the manager’s email and will be able to contact him / her directly and clarify all the necessary information:
Receiving notifications in GP Travel Platform
You can also view all incoming notifications directly in GP Travel Enterprise. The notifications are displayed on the Notifications menu.
On the Notifications menu you can see the number of unread messages sent to the e-mail address of the current system user. Every new incoming message increases the message count. In case there are unread messages, the number of messages is displayed the way it is illustrated in the figure above.
To view the notifications in the system,
Click Notifications menu to open the list of incoming messages.
The message list features the following fields:
Subject;
Notification type;
Status;
Receipt date;
Reservation number;
E-mail.
Open an incoming message, by clicking the message subject. The message opens in a separate window.
Click Go to reservation to open the reservation to which the notification is related.
To mark the message as read, click Edit at the bottom of the window, and then select the Read check box.
To deactivate the message for it not to be displayed in the list of notifications, click Edit and then clear the Active check box.
To return to the list of notifications, click Close.
Searching for Notifications
If the number of received notifications is sufficient and you need to search for a particular notification, you can use the search form.
To search for a particular notification,
Use the search form on the Notifications page:
Fill in the following search options:
Receipt date: specify the range of dates during which the notification was sent.
Reservation number: specify the reservation number to which the notification is bound.
Notification type: specify the action about which the notification is sent.
Click Search to initiate search process. The list of notifications is limited to those fitting your search criteria.