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This is a video to show the Search process on B2C:
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Search
To search for accommodation services,
On the Home page, in the search form, click Hotels tab:
The Accommodation search form appears:
On the search form, there are basic and additional search options. First, fill in the basic search options, which include:
Destination:
You can select the required destination form the list of popular destinations. For that, select the required location from the Popular destinations drop-down.
To enter the required destination manually, enter the required destination in the City/region bar.
To select the required destination from the list, click Select from the list, then select the country and the city from the respective drop-downs.
To return to the manual entering, click Add manually.
Check-in, check-out:
You can specify check-in and check-out dates or specify only the check-in and select the number of nights from the Nights drop-down.
To specify the date, click and click the required date in the calendar.
Alternatively locate mouse pointer into the bar and type the date manually.
Rooms:
Select the required number of rooms to book. Pay attention that if you select more than one room, you will have to specify the number of tourists for each room. To book several rooms in one transaction, please search Miki, Tourico, Hotelbeds, Hotusa and Travco suppliers offers.Tourists:
Specify the number of adults and kids for each room.For child tourists, you should also specify their age. When you specify the number of children in the reservation, the additional Age boxes appear for each child:
Please keep in mind that different suppliers have different standards for the maximal number of tourists in one reservation.
Citizenship:
Select the tourist citizenship. The need to specify the citizenship is due to the fact that certain suppliers have limitations and price variations depending on the tourist citizenship. In case there are several tourists in the reservation, you can select the citizenship of a tour lead, and specify the citizenship of other tourists later, on the booking stage.Promo code:
Enter a promo code if you have one.
If you want to restrict search results to more accurate offers, you can fill in additional search criteria. For that, click Additional search options.
The search form expands:
Fill in the following search options:
Budget:
Specify the price range you are ready to pay for accommodation, the currency and the period - per night or total price.Hotel details:
Specify the hotel category, hotel name, hotel chain and search radius.For the search radius, you can specify whether to search for accommodation only in the specified city/region or set the permissible distance from the specified city/region.
You can also set the search radius in relation to a particular location (e.g. search only for hotels located no more than 5 km from the Central park.)
Offer details:
In the Meal type group, select the preferred meal types.
In the Services group, select the room and hotel services you want to be included in the offer.
Select Show only available offers check box in order to see only offers that can be booked immediately and require no additional supplier confirmation.
Select Show detailed offers in order to see extended information on the offers.
Search & Book language:
If you want to change the language of search and book process to the language different from the system language, specify it in Search & Book language field.Supplier:
Select a preferred accommodation supplier.
Select Show the net prices from suppliers check box in order to see both the supplier price and the client price.
Click Search to initiate search process.
Filter of results
After the search process is finished, the page with search results appears. However sometimes the number of found offers may be quite sufficient. In order to filter the results and leave only those that suit your criteria completely, you can use the Filter form on the right part of the screen:
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You can apply the following filters:
Price: move the runner across the scale to limit the permissible price range.
Suppliers: select the preferred suppliers.
Cancellation policy: select the preferred cancellation conditions.
Hotel name: enter the required hotel name
Address: specify the distance and the location in relation to which the radius of hotel location is calculated.
Hotel category: select the preferred hotel category.
TripAdvisor rating: select the preferred TripAdvisor rating.
Discounts: specify whether to leave only special offers or display all the search results Location: specify the preferred area where a hotel is located (e.g. airport, city center, etc.)
District: specify the city district where you want the hotel to be located (e.g. Greenwich, Kensington, etc.). Room type: select the preferred room types.
Meal type: select the preferred meal types.
Payments: select the preferred payment method - either to a supplier or to a tour operator
Hotel services: select the required hotel services.
Room services: select the required room services. Hotel chain: select the required hotel chain.
Classification: select the required classification types (e.g. Art deco, Business, Eco hotel, Family, etc.)
Search results are automatically updated.
Search Results
On the Search results page, all the offers fitting your search criteria are displayed:
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To choose the most suitable offer and proceed with the booking, use the following prompts:
In the Category column, click Detailed description to read more information about a hotel.
In the Actions column, click All offers to see the list of room and meal types available in the hotel.
Click Show on map to view the hotel location on the map.
Saving Search Results
To save search results,
Select the required offers and click
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Select the preferable for you search result format.
Sending search results
To send search results,
Select the required offers and click
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Choose preferable for you option in Send search results through email window.
Set an all the required settings and press OK.
Managing Baskets
You can save offers into basket and view, edit and book them later. To save an order to a basket, opposite the required offer, click . The Add offer to basket window appears:
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In the window, select one of the existing baskets or click Add to a new basket to create a new one, then enter its name and select the check box opposite the new basket. Click Close. After you saved an order to a basket, on the Home page, new tabs appear compliant to the created baskets:
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To view the contents of the basket, click the required tab (e.g. New Basket 1). The Basket page appears, which contains saved offers. To return to the search results, click the Main window tab.
Booking Accommodation
Booking accommodation consists of 3 steps:
Choosing the required offer
Specifying information about tourists
Confirming reservation
Choosing the required offer
After you click Book on the Search results page, the Accommodation booking page appears:
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On the Accommodation booking page, select the required offer and click Continue to proceed to the guests tab.
Specifying information about tourists
On the Guests tab, enter the information about tourists and click Continue:
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Confirming reservation
On the Reservation tab,
you can leave a comment for accommodation provider (optional):
select payment method:
To read the description of a method, click the required one and read the description below the list.
read the cancellation terms and conditions and select the check box below the table of cancellation terms:
click Book to proceed to the final step of booking - Voucher.
Voucher
Reservation details
After you click Book on the Reservation tab, Finalizing the reservation window appears:
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Click Continue in order to continue editing the reservation.
Click Complete reservation to complete the reservation and set the reservation status to complete.
In case you click Continue, on the final stage of booking you can manage and edit the reservation:
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To edit the name of a reservation, click (Edit) opposite the reservation number:
An additional bar appears. Enter the name of the reservation into the bar and click Save.
To assign the reservation to other manager, click (Edit) opposite the Manager label:
To change the reservation status, click (Edit) opposite the reservation status:
An additional drop-down appears. From the drop-down, select the required reservation status and click Save.
If before finalizing the reservation you check its status and make a revision, you can set the reservation status to Complete and revision is done.
To view the history of modifications made to the reservation, click History:
The History window appears, where you can view the table of all the edits made to the reservation.
As soon as all the necessary corrections are done and the information is revised, change reservation status to complete and click Voucher to print the voucher.
For more information, please see Reservations .Search&Book of Accommodation consists of the following steps: