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To set the cancellation charges for a self-operated charter,
Go to the Self-operated products menu, and click
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Flights.
In the table of charters, click the required charter and click the Prices tab.
On the Prices tab, click Penalties.
In the Penalties group, click Create. The
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Penalty window appears:
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In the window, specify the following information:
Name: locate mouse pointer into the box and type and type the name of the penalty plan.
Description: in the text field describe the penalty plan (for internal use or/and for tourists).
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Penalty conditions: in the group specify the conditions for penalties application and the cancellation charges:
from the drop-down select the number of days before the service start date when the penalties are applied.
select whether to calculate penalties in currency units or in per cent from a certain sum.
in case the penalties are calculated in per cents, specify the price from which they are calculated: total price or a price for a particular number of nights/days.
🗒 To add another penalty rule, click Add button
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.
Penalties are active during: in the group, specify the tariff for which the penalty plan will be applied and the terms of its
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application
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.
Click Save.
Penalty Calculation Rules
If the amount of cancellation charges within the tariff exceeds the price of the booked service, the agency repays a penalty equal to the service price to a tour operator.
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