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On the Company profile menu, click Users.
Go to the Service teams tab and click Create. The New service team window appears.
Specify the following information:
Name: enter the name of the team;
Email: common email for the notifications;
Comments: notes on the team;
Services: products and offers, for which the team is responsible;
Service managers: users that are responsible for the selected services;
Substitution teams: an alternative team that can process the selected offers if the main team is unavailable;
Sales channels: types of clients for which the service team is responsible.
Click Save. The new service team appears on the list.
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