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>> Info added Viewing Hotel Reservation
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You can view the information on the services included in the reservation and manage them. For that refer to the Services screen section on the Reservation tab. Actual picture
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In the Services section you can:
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Book the service again: in case you need to add the same service to another reservation or re-book the service if the confirmation has failed, click Book again. The following window appears:
In the window the information is imported from the current service. Change the data if needed then select to which reservation the service is to be connected, and click Check availability. In case the same service is available, you will be redirected to the booking form (to the Offers tab). Follow the procedure as it is described in Search&Book to book the new service.
Appoint service teams and a manager for the service (to see more go to + Extended management of reservations): to ascribe the service to a certain service team and to appoint a service manager, click
(Pen symbol) opposite the Service team/manager label, select the required team/manager from the drop-down, and click Save. (See Group 6 in the figure below) 
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Cancel: to cancel the reservation, click Cancel. Cancellation window appears. Click Yes to cancel the service. Please note that in case cancellation fees are to pay, the sum of the fees and the payment method are displayed in the Cancellation window.
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Please note that when modifying the service, the price can change. Read the message in the Modifications window carefully to avoid any inaccuracies. |
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Open the reservation and click on Hotel Confirmation # field.
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2. The Enter Hotel Confirmation # window will appear. Enter hotel confirmation number and press Save.
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Issuing or getting Invoices
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