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  1. In this case all the tourism services are active, which is clearly seen in the number of tabs available for search.

  2. In this case only accommodation service is active. Thus only one tab is displayed om the search form.

Calculation

In the Calculation subsection you can specify the mark up and commission calculation. The type of calculation depends on the type of the partner and the approved way of pricing:

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There are several ways to calculate a sale price in percentage and fixed amount:

  1. The calculation of a sale price in percent is always based on the full cost of the service.
    (blue star) For example the net price is EUR 100 and the markup is 20%, the total price is then calculated by the following formula: Total price = net price + markup = EUR 120.

  2. The fixed commission is calculated based on the service rate and depends on the service. Fixed commission for accommodation services is added to the price of each night, for transfer services - to the price of the whole transfer service, etc.
    (blue star) For example the room is booked for 5 nights with the net rate of EUR 100 per night and a markup of EUR 20. The total price is then calculated by the following formula: Total price = net price * number of nights + markup * number of nights = 100*5 + 20*5 = EUR 600.
    Please also pay attention that for direct sales contract setting, setting commission is unavailable.

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  1. Click (blue star) . The Adding elements window appears:

  2. In the Adding elements window, set the first-level distinctive item, for example supplier. Select the check boxes compliant to those suppliers for whom you would like to set mark-ups.

  3. Click Apply.

  4. Specify the mark up and the mark-up and commission for each supplier appeared on the screen:

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  1. Click in the required line. The Adding Elements window appears:

  2. From the Category drop-down, select the distinctive property, e.g. product type.

  3. Select the required check boxes.

  4. Click Apply.

  5. Specify the mark up as it was described above.

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Commission column is only available for contracts with Agencies and within groups of contracts. It’s not available for Corporate Clients and for Private Clients (within direct or web sales).

VAT

In the VAT subsection you can configure whether it’s necessary to add VAT to prices or not. Here you can set the logic separately for total price and for commission.

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To add the VAT plan to the contract,

  1. Go to the contract, tab VAT.

  2. Click Edit to switch to editing mode.

  3. Select the required VAT plans for total price and commission.

  4. Click Save.

For further information on how to configure VAT plans, please refer to + Payment Settings .

Sales Terms

In the sales terms section you can specify additional rules on how the sales should be performed, i.e.:

  • The minimal number of days from the date of booking to the date when the service is rendered. Assuming today is August 12, 2017 and the restriction period is 5 days, then a user will not be able to submit the reservation for any dates earlier than August 17.

  • Whether it’s possible to print voucher before the booking is paid or not.

  • Whether the credit limit should be controlled.

  • What payment plan should be available for this sales channel.

    To set these sales terms:

  1. Go to the contract, tab Sales terms.

  2. Click Edit to switch to editing mode.

  3. Configure the required settings.

  4. Click Save.

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titlePayment plan

With the Payment Plan parameter you can define basic set of methods of payment that should be available for clients according to this contract.

From the drop-down select the required payment plan.

Please note that the payment plans available in the list should be previously configured. For more information see + Payment Settings

Cross-rates

On the Cross-rates tab you can set the adjustment to the currency exchange rates when they are taken from some single source (e.g. Central Bank or whatever). This is necessary in order not to loose on conversions.

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To set these cross-rates,

  1. Go to the contract, tab cross-rates.

  2. Click Edit to switch to editing mode.

  3. Fill in required % for each currency (note that you can set different amount of adjustment for each of them).

  4. Click Save.

Cancellation Fees

With the cancellation fees configuration, you can add additional logic to the terms and conditions for canceling services that are being automatically received from suppliersю

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Thus, if you set the shift of the cancellation deadline for 3 days and set the increase of the penalty charge to 10 per cent, then the penalty period will be extended to 10 days:
cancellation period = 7 days according to supplier’s terms + 3 days according to your terms.

The penalty period starts on May 22, that is 3 days before the supplier's cancellation terms start. At the same time the amount of penalty charge additionally increases by 10 per cent of the initial supplier penalty charge including the markup of the tour operator.

In this case if a reservation is canceled within the period from May 22 to May 31, the travel agency pays the penalty charge of 132 EUR.
120 EUR (50% of the initial supplier's penalty charge including the tour operator's markup) + 10% (penalty increase) = 132 EUR Penalty charge

You pay 100 EUR to the supplier. The remaining amount of 32 EUR is your company profit. Similarly you can configure supplier's penalty terms by changing only the deadline shifts or the penalty charge increase.

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To set these cancellation fees,

  1. Go to the contract, tab Cancellation fees.

  2. Click Edit to switch to editing mode.

  3. Specify the required data - the cancellation period, the cancellation fee, and set the increase of fees.

  4. Click Save.

Grouping

One and the same service can have different names and be provided by different suppliers. As a result, this service by default can be displayed in the search results as several different services. For example, you have a direct contract with the Hilton hotel located in Prague. However the same hotel is sold as a part of the agreement with HotelsPro, Hotelbeds and Tourico suppliers.

You want all the variants for this hotel to be displayed as one offer, when searching hotels in Prague.

By using grouping this becomes possible.

On the Grouping tab you can configure the conditions of displaying the groups of services:

  1. Go to the contract, tab Grouping.

  2. Click Edit to switch to editing mode.

  3. Select one of the following options:

    1. Show all offers in group: in this case all services that are included in the group will be shown together.

    2. Remove duplicating offers and show only the cheapest among them: in this case, only the cheapest offer for each room type is displayed (e.g. if both GTA and Tourico have room type SNGL Standard and Tourico provides the cheaper one – only this room will be shown).

  4. Define what description you would like to see for hotels

    1. Description of cheapest hotel in group.

    2. Use custom hotel description for group of hotels; if custom hotel description is missing - use description of the cheapest hotel in a group.

    3. Use custom hotel description for group of hotels; if custom hotel description is missing - do not show the whole hotel group on search results.

  5. Specify whether you would like to adjust markup for your self-operated hotels depending on prices from suppliers:

    1. Click the Adjust mark up check box.

    2. Set the values for mark up adjustment:

      1. Click either of the buttons to calculate the values in per cents or in currency units.

      2. Specify the value.

  6. Click Save.

In the form, configure the conditions of displaying hotel description and adjust the mark up for self-operated products.

Tags

By using tags you can manage access of certain clients to products and rates. For example, by labeling certain products with the "private" tag you can show them only to some clients and hide from others.

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  1. Go to the contract, tab tags.

  2. Click Edit to switch to editing mode.

  3. Specify tags within “Included” and “Excluded” blocks to define what products should be available or not available for this sales channel. You can either use pre-defined tags to switch off some suppliers or your own tags that you define in self-operated products (see Creating Self-Operated Products ). Based on matching tags system will show or not show corresponding product.

  4. Click Save.

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  1. On the Navigation bar, point to Suppliers and click Suppliers.

  2. In the Name column, click the supplier of your choice.

  3. On the Supplier page, click Edit to switch to editing mode.

  4. Locate mouse pointer into the Tag prefix box and type the supplier code.

  5. Click Save.

Let us consider an example of tag application for external and direct contracted suppliers.

  • To ensure the availability of offers from the external Hotelbeds supplier only, in the client contract settings (Navigation bar - Clients - Contract - Tags), add the following tag: supplier:hotelbeds

  • To ensure the availability of offers from the direct contracted Travel Guard supplier only, in the client contract settings, add the following tag: supplier:travelguard or travelguard:public