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Table of Contents

Holdings

In GP Travel Enterprise, for organizations of complex structure a specific Holdings module was developed. This module will help you to manage bookings if your company consists of several relatively independent divisions (e.g. a head office and a number of departments) situated in different cities or countries. With the Holdings module, all branches of the company will be able to book services from each other.

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  1. On the Company profile menu, click Users.

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  2. Go to the Departments tab.

  3. On the departments tab, click Create.

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  4. The Department window appears.

  5. Specify the name of the department and click Save.

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Creating a holding as a separate legal entity

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  1. On the Company profile menu click Users. The Users page appears.

  2. On the Users page, click the required user.

  3. On the User profile page click Edit.

  4. From the Department drop-down, select the required department:

  5. Click Save. The user is added to a department.

Multi-level distribution

Multi-level distribution enables a tour operator to configure complex distribution chains and sell products not only directly to end-customers or travel agencies, but also to other tour operators or agency chains. Tour operators and travel agencies in their turn will be granted possibility to create their own sub-agencies and configure sales rules for them.

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  1. On the profile of the required client go to the Documents tab.

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  2. Click Upload. The Document window appears.

  3. Select the document type and specify the validity period of the document.

  4. To upload a document from your computer, in the Upload file group, click Add, browse to the file you want to upload and click Upload.

  5. To upload a document from an external web-link, in the Upload via link group, enter the required URL-address and click Upload.

  6. Specify the name of the document.

  7. Click Save.

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  1. Open the profile of the required client.

  2. Go to the Contract tab.

  3. On the Products tab, select the services that can be distributed via this
    client company:

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  4. Click Save and proceed to the following tab.

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  1. Open the profile of the required client.

  2. Go to the Contract tab.

  3. On the Calculation tab,

    • Select the which currency is to be used for settlements with the client original currency from supplier or currency specified in the contract.

    • Select the currency to use for price calculation.

    • According to the pricing model you use, specify a mark-up or a commission. Both parameters can be set in fixed amount or in per cents of total service price.

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  4. You can apply several different ways of price-calculation and set different
    mark-ups and commissions depending on the service supplier, product type,
    destination, and group of tags. To differentiate price-calculation by a certain
    criterion,

    • Click (plus) . The Adding elements window appears.

    • Select the differentiating criterion (e.g. product type).

    • Select the products for which you want to set separate conditions of price calculation (e.g. you apply a mark up of 15 per cent on complex tours and dynamic packages, while for other products the mark up is 10%).

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5. Click Save and proceed to the following tab.

??? Setting VAT in Client Contracts

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  1. Open the profile of the required client.

  2. Go to the Contract tab.

  3. On the VAT tab, select End-price VAT or/and Commission VAT:

  4. Click Save.

Creating a New VAT Plan

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Expand
titleCase 2. Cancellation terms are specified for supplier penalty charges only

If you enter no values for independent cancellation terms, but set up the shift of deadlines and increase of the initial supplier penalty charge, then the supplier penalty charges are applied in accordance to your settings.

Thus, if you set the shift of the cancellation deadline for 3 days and set the increase of the penalty charge to 10 per cent, then the penalty period will be extended to 10 days:

  • cancellation period = 7 days according to supplier’s terms + 3 days according to your terms.

The penalty period starts on May 22, that is 3 days before the supplier's cancellation terms start. At the same time the amount of penalty charge additionally increases by 10 per cent of the initial supplier penalty charge including the markup of the tour operator. In this case if a reservation is canceled within the period from May 22 to May 31, the travel agency pays the penalty charge of 132 EUR.

  • 120 EUR (50% of the initial supplier's penalty charge including the tour operator's markup) + 10% (penalty increase) = 132 EUR Penalty charge

You pay 100 EUR to the supplier. The remaining amount of 32 EUR is your company profit. Similarly you can configure supplier's penalty terms by changing only the deadline shifts or the penalty charge increase.

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titleCase 4. All possible cancellation terms are set up

You can set up custom cancellation conditions and change the cancellation conditions of the supplier at the same time. In this case stricter penalty conditions are used to determine the amount of charge and the deadline.

Example A.

Suppose you set up a rule, according to which a penalty of 100% of the total service price is applied if the the service is canceled five days before it is rendered. Additionally you shift the supplier’s penalty deadline by 3 days and increase the penalty charge by 25%.

In this case the shifted penalty deadline attaches from May 22 and if the service is canceled during the period from May 22 to May 26, the travel agency pays you150 EUR of penalty charge (0,5*240+25%). Your custom penalty charges take effect starting from May 27 and since it is stricter than that of the supplier, if the service is canceled within the period from from May 27 to May 31, the travel agency pays you 240 EUR.

Example B.

Suppose you set up a condition, according to which the cancellation that occurs five days before the service is rendered results in 100% penalty fee of the first night. Additionally you shift the supplier’s penalty deadline by 3 days and increase the penalty charge by 25%.

In this case the shifted supplier's penalty charges take effect from May 22 and if the service is canceled within the period from May 22 to May 26, the travel agency pays 150 EUR (0,5*240 +25%) to you.
You custom cancellation terms take effect starting from May 27 (that include the penalty charge of 60 EUR payable by the travel agency), but since your conditions are less strict than those of the supplier (150 EUR), if the service is canceled within the period from May 27 to May 31, the conditions of the supplier are still active and the travel agency pays 150 EUR to you.

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  1. Open the profile of the required client.

  2. Go to the Contract tab.

  3. On the Invoices tab, select the check boxes of your choice. The options
    available include:

    • enable request invoices for customer: if the check box is selected, a client will be able to request and download invoices directly from their profile.

    • allow the client to request invoice for prepayment: If the check box is selected a client can independently determine the amount to be included into invoice for prepayment.

    • apply custom currency recalculation rules: if the check box is selected you will be able to set your own currency recalculation rules, for example, for issuing or paying for invoices. This rules will be applied only for selected contract.

    • allow to edit/cancel services after the issuing of invoice: if this check box is selected, a client will be able to modify/cancel services after invoicing.

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4. Set the invoicing rules. Click the required button:

  • for separate services of the reservation according to user’s choice: if you click
    this button, a client will be able to choose which services within the reservation are to be invoiced.

  • for all services of the reservation at once: if you click this button, a client will be able to issue invoices for the whole reservation at once.

5. Click Save.

??? Grouping

One and the same service can have different names and be provided by different suppliers. As a result, this service can be displayed in the search results as several different services. For example, you have a direct contract with the Hilton hotel located in Prague. However the same hotel is sold as a part of the agreement with GTA, Hotelbeds and RoomsXML suppliers. You want all the variants for this hotel to be displayed as one offer, when searching hotels in Prague. By using GP Travel Enterprise, you can group identical services from different suppliers and display them as one offer. To do this, you should group
respective hotels and specify the rules of displaying hotels of this group in contract settings.

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  • Show all offers in group: in this case all services that are included in the group are displayed on the search results page as one offer. At the same time if you click Hide offers when browsing search results, the best offer of all the offers included in the group is displayed. To see all other offers from
    the group, click All offers.

  • Remove duplicating offers and show only the cheapest among them: in this case, only the best offer, excluding all other hotels of the group is displayed.

  • >>Remove duplicating offers and show only prices from direct contracts on selfoperated hotels among them; if direct contract is missing - show all offers from consolidators.

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7. Click Continue and then click Close.

Managing Agencies' Clients

Using system tools, you can create vast multilevel network of clients. On the Clients tab, you can browse the list of clients of your partner company. To browse the list of clients of an agency,

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  1. On the Clients menu click Agencies/Distributors.

  2. In the profile of a required client, go to the B2C Settings tab.

  3. On the B2C Settings tab, click Create. The New B2C window appears:

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  4. Specify the required information as described in the Sales settings. (See B2C Settings).

  5. Click Save.

  6. Click Close.

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