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On the Company profile menu, click Users.
Go to the Departments tab.
On the departments tab, click Create.
The Department window appears.
Specify the name of the department and click Save.
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Creating a holding as a separate legal entity
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On the Company profile menu click Users. The Users page appears.
On the Users page, click the required user.
On the User profile page click Edit.
From the Department drop-down, select the required department:
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Click Save. The user is added to a department.
Multi-level distribution
Multi-level distribution enables a tour operator to configure complex distribution chains and sell products not only directly to end-customers or travel agencies, but also to other tour operators or agency chains. Tour operators and travel agencies in their turn will be granted possibility to create their own sub-agencies and configure sales rules for them.
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On the profile of the required client go to the Documents tab.
Click Upload. The Document window appears.
Select the document type and specify the validity period of the document.
To upload a document from your computer, in the Upload file group, click Add, browse to the file you want to upload and click Upload.
To upload a document from an external web-link, in the Upload via link group, enter the required URL-address and click Upload.
Specify the name of the document.
Click Save.
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In the profile of the required client go to the Users tab.
On the Users tab, click Create.
Fill in the required information about the user and click Save.
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Open the profile of the required client.
Go to the Contract tab.
On the Products tab, select the services that can be distributed via this
client company:
Click Save and proceed to the following tab.
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Open the profile of the required client.
Go to the Contract tab.
On the Calculation tab,
Select the which currency is to be used for settlements with the client original currency from supplier or currency specified in the contract.
Select the currency to use for price calculation.
According to the pricing model you use, specify a mark-up or a commission. Both parameters can be set in fixed amount or in per cents of total service price.
You can apply several different ways of price-calculation and set different
mark-ups and commissions depending on the service supplier, product type,
destination, and group of tags. To differentiate price-calculation by a certain
criterion,Click
. The Adding elements window appears.Select the differentiating criterion (e.g. product type).
Select the products for which you want to set separate conditions of price calculation (e.g. you apply a mark up of 15 per cent on complex tours and dynamic packages, while for other products the mark up is 10%).
As a result the calculation will be displayed as follows:
5. Click Save and proceed to the following tab.
??? Setting VAT in Client Contracts
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Open the profile of the required client.
Go to the Contract tab.
On the VAT tab, select End-price VAT or/and Commission VAT:
Click Save.
Creating a New VAT Plan
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On the Cross-rates tab you can set the increases to the exchange rates. The rates for products and services can be displayed in different currencies. You convert rates into single currency – the one you use in your company as the accounting currency. For such conversions the system uses currency exchange
rates established on the day of payment. According to the common practice a fixed percentage is added to these rates.
For example, the exchange rate is EUR 1 = RUB 36,1715. With a 3% increment to the rate it will be RUB 37,2603. Locate mouse pointer into the respective boxes and specify the cross-rate for the currencies:
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Cancellation fees
With the cancellation fees configuration, you can specify the terms and conditions for canceling services booked by agencies/distributors. You can set your own cancellation conditions and adjust the cancellation
conditions of suppliers:
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If you enter no values for independent cancellation terms, but set up the shift of deadlines and increase of the initial supplier penalty charge, then the supplier penalty charges are applied in accordance to your settings.  Thus, if you set the shift of the cancellation deadline for 3 days and set the increase of the penalty charge to 10 per cent, then the penalty period will be extended to 10 days:
The penalty period starts on May 22, that is 3 days before the supplier's cancellation terms start. At the same time the amount of penalty charge additionally increases by 10 per cent of the initial supplier penalty charge including the markup of the tour operator. In this case if a reservation is canceled within the period from May 22 to May 31, the travel agency pays the penalty charge of 132 EUR.
You pay 100 EUR to the supplier. The remaining amount of 32 EUR is your company profit. Similarly you can configure supplier's penalty terms by changing only the deadline shifts or the penalty charge increase. |
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You can set up custom cancellation conditions and change the cancellation conditions of the supplier at the same time. In this case stricter penalty conditions are used to determine the amount of charge and the deadline. Example A. Suppose you set up a rule, according to which a penalty of 100% of the total service price is applied if the the service is canceled five days before it is rendered. Additionally you shift the supplier’s penalty deadline by 3 days and increase the penalty charge by 25%.  In this case the shifted penalty deadline attaches from May 22 and if the service is canceled during the period from May 22 to May 26, the travel agency pays you150 EUR of penalty charge (0,5*240+25%). Your custom penalty charges take effect starting from May 27 and since it is stricter than that of the supplier, if the service is canceled within the period from from May 27 to May 31, the travel agency pays you 240 EUR. Example B. Suppose you set up a condition, according to which the cancellation that occurs five days before the service is rendered results in 100% penalty fee of the first night. Additionally you shift the supplier’s penalty deadline by 3 days and increase the penalty charge by 25%.  In this case the shifted supplier's penalty charges take effect from May 22 and if the service is canceled within the period from May 22 to May 26, the travel agency pays 150 EUR (0,5*240 +25%) to you. |
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Open the profile of the required client.
Go to the Contract tab.
On the Invoices tab, select the check boxes of your choice. The options
available include:enable request invoices for customer: if the check box is selected, a client will be able to request and download invoices directly from their profile.
allow the client to request invoice for prepayment: If the check box is selected a client can independently determine the amount to be included into invoice for prepayment.
apply custom currency recalculation rules: if the check box is selected you will be able to set your own currency recalculation rules, for example, for issuing or paying for invoices. This rules will be applied only for selected contract.
allow to edit/cancel services after the issuing of invoice: if this check box is selected, a client will be able to modify/cancel services after invoicing.
4. Set the invoicing rules. Click the required button:
for separate services of the reservation according to user’s choice: if you click
this button, a client will be able to choose which services within the reservation are to be invoiced.for all services of the reservation at once: if you click this button, a client will be able to issue invoices for the whole reservation at once.
5. Click Save.
??? Grouping
One and the same service can have different names and be provided by different suppliers. As a result, this service can be displayed in the search results as several different services. For example, you have a direct contract with the Hilton hotel located in Prague. However the same hotel is sold as a part of the agreement with GTA, Hotelbeds and RoomsXML suppliers. You want all the variants for this hotel to be displayed as one offer, when searching hotels in Prague. By using GP Travel Enterprise, you can group identical services from different suppliers and display them as one offer. To do this, you should group
respective hotels and specify the rules of displaying hotels of this group in contract settings.
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Select the check box opposite the required required service. The following form appears:
2. Select one of the following options:
Show all offers in group: in this case all services that are included in the group are displayed on the search results page as one offer. At the same time if you click Hide offers when browsing search results, the best offer of all the offers included in the group is displayed. To see all other offers from
the group, click All offers.Remove duplicating offers and show only the cheapest among them: in this case, only the best offer, excluding all other hotels of the group is displayed.
>>Remove duplicating offers and show only prices from direct contracts on selfoperated hotels among them; if direct contract is missing - show all offers from consolidators.
3. For hotels, besides the basic grouping configurations, the additional form appears:
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Open the profile of a required agency or distributor.
Go to the Contract tab.
On the Additionally tab,
select the Allow users to change their settings check box in order to allow them to change their profile data, including name, password, etc. select the Enable generation of business trip documents by reservation check box in order to allow them to generate business trip documents like
business trip reservations, trip permits, expense reports, etc. After you select the check box, the list of documents appears. Select the required ones:
4. Click Save.
Copying Contracts
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Open the profile of a required client.
Go to the Contract tab and click Edit.
Click Copy contract. The Copy contract window appears.
In the Copy contract window, from the drop-down, select the source from
which to copy the contact - group of contracts or a contract of another legal
client. (See group 1 in the figure below.);Click the required source for copying. (See group 2 in the figure below.);
Select the check boxes opposite the sections which you want to copy. (See
group 3 in the figure below.).
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On the Clients menu click Agencies/Distributors.
In the profile of a required client, go to the B2C Settings tab.
On the B2C Settings tab, click Create. The New B2C window appears:
Specify the required information as described in the Sales settings. (See B2C Settings).
Click Save.
Click Close.
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