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  1. On the Finance menu, click Invoices.

  2. On the Invoices page, the invoices are arranged on two tabs:

    1. To view the tour operator’s invoices, stay at the Tour operator invoices tab.

    2. To view the travel agency’s invoices, go to the Agency invoices tab.

Both, tour operator and agency invoices, are further subdivided into two broad categories: invoices to customers and invoices from suppliers.

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  • On the Reservation page:
    After invoicing the reservation form displays the Invoice Issued status and the Show Invoices link appears. Click the link to go to the Invoice List tab:

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  • Through the Finance menu:
    To view the list of issued invoices, on the Finance menu, click Invoices and then go to the Tour Operator Invoices or Travel Agency Invoices tab. Here you can view the invoices issued to the customers and the invoices received from the suppliers. Click the name of an invoice to open it in a separate window as a PDF-file.

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  1. On the Finance menu, point to Invoices. The Invoices page appears.

  2. On the Invoices page, use the search form at the top of the page:

  3. Fill in the following search criteria:

    1. Date: specify the date or the period when the invoice was issued.

    2. Pay date: specify the date when the invoice is to be paid.

    3. Booking number: specify the number of the reservation to which the invoice relates.

    4. Customer: specify the customer’s name for which the invoice is issued.

    5. Original Currency: select the original invoice currency.

    6. Invoice name: specify the name of the invoice.

    7. Supplier: specify the supplier from which the invoice is received.

    8. Status: specify the invoice status (paid, invoiced, overdue, etc.)

  4. Click Search to initiate the search process.
    After the search process is finished the invoices that suit the search criteria are displayed in the table.
    In the Status column, the invoice payment status is displayed. There can be the following options:

    1. Paid: the invoice payment has been confirmed.

    2. Invoice Issued: all invoices for the order are issued, but the order is unpaid – partially or completely

    3. No Invoice: no invoices for this order are issued yet or the changes that require a new invoice are made.

    4. Invoice Incomplete: the order contains several services, and there is no invoice for at least one of them.

    5. Payment is Overdue: the order is not paid for.

Tip: point to the icon displayed in the Status column to view the invoice status.

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