Error/Warning | Error code | Error short text | Possible error reason | Status |
|---|
Error | 15 | Invalid date | Stay dates in Reservation Confirmation message differ from stay dates in Availability message. | NOT_SENT |
Error | 20 | Number of passengers invalid | Paxes (number of adults/child/infants) in Reservation Initiate message differ from paxes in Availability search.
| NOT_SENT |
Error | 22 | Passengers exceed commercial rules | Passengers (adults and/or child) can not be allocated in one room. Number of passengers is limited by supplier. | NOT_SENT |
Error | 25 | Passenger types not consistent | Passengers IDs not consistent. | NOT_SENT |
Error | 27 | Passenger details are mandatory | Mandatory passenger detail is missed, e.g. Age element is missed for a kid or baby. | SENT |
Error | 27 | Passenger details are mandatory | NamePrefix is mandatory, but the value is empty. | NOT_SENT |
Warning | 58 | Price(s) cannot be validated | Supplier can not guarantee final price (end of season, etc.). | SENT |
Error | 87 | Booking reference invalid | Client reference is not unique. | NOT_SENT |
Error | 115 | Board basis/meal plan invalid | invalid meal type specified in request. | SENT |
Error | 142 | Occupancy rules not fulfilled | Occupancy rules not fulfilled, e.g. one passenger assigned to triple room that is not allowed by supplier. | SENT |
Error | 145 | Duration period or dates incorrect | End date earlier than Start date. | NOT_SENT |
Error | 150 | Changes are not permitted | Key fields changed between Availability and Reservation. | NOT_SENT |
Warning | 172 | Requested action not possible | In warning, it means that some of requested conditions can not be satisfied: requested currency or language does not supported by supplier, etc. | SENT
|
Error | 172 | Requested action not possible | In error, it means that the requested action is not allowed at supplier (booking cancellation, modification, passing comments, etc.). | SENT/NOT_SENT |
Error | 175 | Password invalid | Invalid credentials for supplier. | SENT |
Error | 181 | Invalid country code | Invalid country code specified in request. | NOT_SENT |
Error | 184 | Language code invalid | Request contains incorrect language code. | NOT_SENT |
Error | 187 | System currently unavailable | Supplier system unavailable at this moment. | SENT |
Warning | 189 | Price has been changed. | Price is different from search response. | SENT |
Error | 197 | Undetermined error - please report | Unknown error. | SENT |
Error | 244 | Email address is invalid | Email address is invalid. | SENT |
Error | 254 | Reservation date has passed | Reservation date has passed. | NOT_SENT |
Error | 320 | Invalid value | An invalid value is specified. | SENT/NOT_SENT |
Warning | 342 | Cancel fee may apply | Cancel Penalties are not provided by supplier, or provided as free text, so GP HUB is not able to return Cancellation Charges precisely as Amount. Or Cancellation policy can be shown only after reservation. | SENT |
Error | 352 | Invalid credit card type | Specified type of credit card is invalid. | NOT_SENT |
Error | 365 | Error credit card | Card is required for booking, but it is not specified.
Mandatory card information is missing. | SENT |
Error | 366 | Error during processing, please retry | Error during processing of request on supplier side. | SENT |
Error | 367 | Invalid format | Message validation against XSD failed. | NOT_SENT |
Warning | 395 | Your comment will be ignored by hotels supplier | If supplier doesn't support comments. | SENT |
Warning/Error | 402 | Invalid room type | Invalid room type in request. | SENT/NOT_SENT |
Error | 411 | Minimum length of stay restriction | Minimum length of stay restriction. | SENT |
Error | 426 | No rates offered for this sell request | Offer is not valid for requested passengers/stay dates in supplier's system. | SENT |
Warning | 430 | Ok | If requested action was completed successfully, but there is a clarifying warning. | SENT |
Error | 438 | Requested rate not available | Requested offer is no longer available. | SENT |
Error | 446 | Service request not allowed | It is not possible to request for information. Information is obtained from another source (e.g. price per day breakdown). | NOT_SENT |
Error | 448 | System error | A system error occur. | SENT |
Error | 450 | Unable to process | Supplier can not process the request. | SENT |
Error | 497 | Authorization error | Authorization error on supplier side. | SENT |
Warning | 568 | Unable to identify timezone. | Unable to identify timezone, for example for cancel penalties. | SENT |
Error | 1001 | Price has been changed. | Price in response differs from price announced in previous phases. | SENT |
Warning/Error
| 1002 | Сan not receive some information from supplier | Supplier did not return information about the booking/segment. Supplier did not return mandatory information for booking.
| SENT |