Each response from GP Travel HUB contains identifier whether it has been processed successfully or not - the elements <Success/>, <Warning/>, <Errors/>.
...
There is a structure of Warning Response that is common for every response.
Warnings/Warning:
*mandatory
Element | Attribute | Type | Description | Min…Max occurs |
|---|
| Type* | integer (1, 3, 10, 11) | Defines type of the error or warning that occurred. Refers to OTA codes "Error Warning Type (EWT)”. | 1…1 |
Code* | integer (1 - 1051) | Defines Error/Warning code. | 1…1 |
Status* | string ("SENT", "NOT_SENT") | The values are (SENT | NOT_SENT). Used for defining actual status of request. | 1…1 |
ShortText* | string | Short error description. | 1…1 |
RecordID | string | This attribute specifies supplier ID. If requests spans multiple suppliers, you can use this attribute to identify which supplier caused the problem. | 0…1 |
Language* | | For more information see Common Data Description section in Glossary. | |
DocURL | URI | If present, this URL refers to an online description of the error that occurred. | 0…1 |
Tag | string | If present, this attribute may identify an unknown or misspelled tag that caused an error in processing. | 0…1 |
...
| Expand |
|---|
|
Error/Warning | Code | Short text | Possible reason | Status |
|---|
Warning | 18 | Itinerary not possible. | Attention! Supplier declined a flight for some segments! Please contact with supplier to clarify the status of the declined segments. Please note: validating airline code has been changed. Please check the flight information.
| SENT | Error | 20 | Number of passengers invalid. | The search was done for 1 adult(s), 0 children, 0 infants with seat and 1 infant(s). The booking is doing for 1 adult(s), 0 children, 1 infants with seat and 1 infant(s). Please check booking request. Please check age of each traveller. Supplier does not allow changing age after search.
| NOT_SENT | Error | 27 | Passenger details are mandatory. | Email is required for reservation. NamePrefix is mandatory, but the value is empty.
| NOT_SENT | Warning | 76 | Ticket issue request not possible. | Please note that a flight from a budget airline is booked. After confirming the booking an automatic ticket issue will be done. | SENT | Error | 150 | Changes are not permitted. | Tour lead's citizenship is not the same as it was used on search. This change is not allowed | NOT_SENT | Error | 172 | Requested action not possible. | A seat can not be assigned to an infant without a seat. Unable to satisfy, need date of birthday of passenger. Unable to satisfy, need telephone of passenger. Mandatory passenger information is missed.
| NOT_SENT | Warning | 172 | Requested action not possible. | Attention! An error happened while adding special remarks: entries will not be taken into account. Supplier doesn't support TTL in request. Supplier supports only English.
| SENT | Error | 175 | Password invalid. | Please check username/password to supplier. | SENT | Warning | 189 | Price has been changed. | Price was changed. | SENT | Error/Warning | 197 | Undetermined error - please report. | Unable to receive booking status from supplier. | SENT | Warning | 208 | It is required to cancel reservation. | There is at least one cancelled segment in this PNR. Please contact the carrier directly for details and cancel the PNR. | SENT | Error/warning | 259 | Reservation requires special handling. | Please note: PNR of the global distribution system was changed by supplier. Flight may have changes: it is recommended to update the price of booking. Schedule change for a confirmed segment. Please contact the carrier directly for details and update the PNR.
| SENT | Warning | 342 | Cancel fee may apply. | Please note: cancellation policy has been changed! | SENT | Error | 367 | Invalid format. | Incorrect telephone number. Incorrect passport number for the 1 passenger.
| NOT_SENT | Warning | 446 | Service request not allowed. | Special service OTHS for traveler with information 1S NOMER NE OTVECHAET 17/05 was declined by supplier. Please note: supplier did not provide the ticket time limit.
| SENT | Error | 448 | System error. | Supplier warning message. Connection unavailable.
| SENT/NOT_SENT | Error | 450 | Unable to process. | Incorrect type of document. You can use only passport. | NOT_SENT | Error/Warning | 548 | Child infant seat not available. | A seat for OS T NO SSR CONFIRMATION R 01MAR19 was not confimed by aircompany PR. | SENT | Warning | 558 | Accounts are settled in a currency different from the quoted rate currency. | Requested currency was 'EUR' but rates returned in 'USD'. | SENT | Warning | 1002 | Сan not receive some information from supplier. | Сan not receive some information from supplier about flown segments. | SENT |
|
...
| Expand |
|---|
|
Error/Warning | Code | Short text | Possible reason | Status |
|---|
Warning | 18 | Itinerary not possible. | Attention! Supplier declined a flight for some segments! Please contact with supplier to clarify the status of the declined segments. Please note: validating airline code has been changed. Please check the flight information.
| SENT | Error | 27 | Passenger details are mandatory | NamePrefix is mandatory, but the value is empty. | NOT_SENT | Error | 175 | Password invalid. | Please check username/password to supplier. | SENT | Warning | 189 | Price has been changed. | Price was changed. | SENT | Error/Warning | 197 | Undetermined error - please report. | Unable to receive booking status from supplier. | SENT | Warning | 208 | It is required to cancel reservation. | There is at least one cancelled segment in this PNR. Please contact the carrier directly for details and cancel the PNR. | SENT | Error/warning | 259 | Reservation requires special handling. | Please note: PNR of the global distribution system was changed by supplier. Flight may have changes: it is recommended to update the price of booking. Schedule change for a confirmed segment. Please contact the carrier directly for details and update the PNR.
| SENT | Warning | 430 | Ok. | There was a problem during placing a reservation in the queue. Please check with supplier the existence of the reservation in a queue. Please check segment information. There are possible changes.
| SENT | Warning | 446 | Service request not allowed. | Special service OTHS for traveler with information 1S NOMER NE OTVECHAET 17/05 was declined by supplier. Please note: supplier did not provide the ticket time limit.
| SENT | Error | 448 | System error. | Supplier warning message. Connection unavailable.
| SENT/NOT_SENT | Warning | 450 | Unable to process. | Attention! Data about trip was showed from database. Attention! DO NOT RE-BOOK! Booking is unconfirmed. please wait for the final status.
| SENT | Error/Warning | 548 | Child infant seat not available. | A seat for OS T NO SSR CONFIRMATION R 01MAR19 was not confimed by aircompany PR. | SENT | Warning | 905 | Unable to book ancillary service. | Extra services were not added to booking. Supplier returned the error. | SENT | Warning | 1002 | Сan not receive some information from supplier. | Сan not receive some information from supplier about flown segments. | SENT | Warning | 1051 | PNR was not set to the queue. | PNR was not set to the queue. Please check error from supplier. | SENT |
|
...