Each response from GP Travel HUB contains identifier whether it has been processed successfully or not - the elements <Success/>, <Warning/>, <Errors/>.
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There is a structure of Warning Response that is common for every response.
Warnings/Warning:
*mandatory
Element | Attribute | Type | Description | Min…Max occurs |
|---|
| Type* | integer (1, 3, 10, 11) | Defines type of the error or warning that occurred. Refers to OTA codes "Error Warning Type (EWT)”. | 1…1 |
Code* | integer (1 - 1051) | Defines Error/Warning code. | 1…1 |
Status* | string ("SENT", "NOT_SENT") | The values are (SENT | NOT_SENT). Used for defining actual status of request. | 1…1 |
ShortText* | string | Short error description. | 1…1 |
RecordID | string | This attribute specifies supplier ID. If requests spans multiple suppliers, you can use this attribute to identify which supplier caused the problem. | 0…1 |
Language* | | | |
DocURL | URI | If present, this URL refers to an online description of the error that occurred. | 0…1 |
Tag | string | If present, this attribute may identify an unknown or misspelled tag that caused an error in processing. | 0…1 |
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Here we list all possible errors and warnings that can occur at car hote messages.
11.4.1. HOTEL AVAILABILITY
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| Expand |
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| title | OTA_HotelResModifyRQ_Initiate |
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Error/Warning | Error code | Error short text | Possible error reason | Status |
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Error | 16 | Service has been cancelled | User attempts to request Modification or Cancellation for a booking that is already cancelled. | SENT | Warning | 58 | Price(s) cannot be validated | Supplier can not guarantee final price (end of season, etc.). | SENT | Warning
| 172 | Requested action not possible | In warning, it means that some of requested conditions can not be satisfied: requested currency or language does not supported by supplier, etc. | SENT | Error | 172 | Requested action not possible | In error, it means that the requested action is not allowed at supplier (booking cancellation, modification, passing comments, etc.). | SENT/NOT_SENT | Warning
| 172 | Requested action not possible | In warning, it means that some of requested conditions can not be satisfied: requested currency or language does not supported by supplier, etc. | SENT/NOT_SENT
| Error | 175 | Password invalid | Invalid credentials for supplier. | SENT | Error | 184 | Language code invalid | Request contains incorrect language code. | NOT_SENT | Error | 187 | System currently unavailable | Supplier system unavailable at this moment. | SENT | Error | 197 | Undetermined error - please report | Unknown error. | SENT | Error | 320 | Invalid value | An invalid value is specified. | SENT/NOT_SENT | Error | 366 | Error during processing, please retry | Error during processing of request on supplier side. | SENT | Error | 367 | Invalid format | Message validation against XSD failed. | NOT_SENT | Error | 417 | Name change not allowed | Change of tourlead's name is not allowed.
It is not allowed to change name of lead tourist for this booking. | NOT_SENT | Warning | 430 | Ok | If requested action was completed successfully, but there is a clarifying warning. | SENT | Error | 446 | Service request not allowed | It is not possible to request for information. Information is obtained from another source (e.g. price per day breakdown). | NOT_SENT | Error | 448 | System error | A system error occur. | SENT | Error | 450 | Unable to process | Supplier can not process the request. | SENT | Error | 497 | Authorization error | Authorization error on supplier side. | SENT | Warning | 568 | Unable to identify timezone. | Unable to identify timezone, for example for cancel penalties. | SENT |
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