...
GP Travel Enterprise features: | Our Customers |
|---|---|
|
|
Highlights | Advantages |
|
|
| Table of Contents |
|---|
Business Model
GP Travel Enterprise is a multifunctional modular platform that includes more than 100 modules. The architecture can be easily customized on demand to suit the requirements of various business models and covers such aspects as BUYING travel products from suppliers, SELLING them via B2B/B2C sales channels and MANAGING processes and reservations.
...
Component | Business tasks |
|---|---|
HUB | Provide a unified interface for integration with multiple travel suppliers. |
INVENTORY | Allows to manage own and directly-contracted inventory (prices, availability, descriptions, policies). |
B2B | Build up B2B distribution network. |
B2C | Handles sales to end consumers. |
ENTERPRISE MANAGER | To provide a fully functional back-office solution for configuring markups & commissions & other sales rules, managing reservations, creating invoices, controlling payments and obtain analytics. |
GATEWAYS | Enhances business automation via integration with external systems (e.g. CRM, Accounting, online payment gateways etc.). |
Platform Delivery and Administration
Installation Options
GP Travel Enterprise can either be hosted on GP Solutions dedicated servers or on clients' servers.
...
| Expand | ||
|---|---|---|
| ||
|
System Setting and Adjustment
With system customization features you can easily configure platform functionality in reservation to meet specific requirements of clients:
Functional modules adjustments (e.g. adjusting rules for payment methods and penalty charges etc.)
UI adjustments (e.g. company logo, color schemes, utilized images, etc.)
Documents and reports settings (e.g. the look and the content of the voucher, invoice, product description)
3rd Party Integrations
GP Travel Enterprise implementation flexibility enables integration with third party software, which is used by licensee or its partners and enables the following:
Get connected to new product suppliers
Get connected to various online payment systems
Get integrated with accounting software (e.g. 1C)
Enable user authorization via external system (e.g. LDAP)
Get integrated with the company’s and partners’ self-developed or 3rd party software
Technical Requirements
To provide efficient operation of GP Travel Enterprise the server and Internet browsers should meet the further described requirements.
Server Requirements
CPU: 8 cores, starting from 2.5 GHz
RAM: 32 gb
STORAGE: 1 TB SATA in RAID 1; Recommended: 500 GB SAS Drive in RAID 1 (512 Gb SSD for DB max performance) for DB
OS: Ubuntu Server 16.04 x64 in min setup (only ssh server installed)
CREDS: root password; IP address of server; domain name for installation
Ideal Internet connection: 100 Mb/sec at least. 1GB/sec is preferred
...
The requirements for partial platform installation (separate components) are to be defined during implementation. Likewise, multi-server configuration may lay down different requirements to various types of servers (database server, application server). As a result, the final server configuration is defined individually in every specific case.
Browser and Client PC Requirements
The system is web-base and therefore does not require PC installation. Before you start working with the system, make sure that your PC is connected to the Internet and has a browser installed. If you want to use the system in the form of application, you can download Mozilla Prism application. You will be able to launch the system with this application, without using a browser.
Note: To ensure the system work correctly, it is recommended to set the minimal screen resolution to 1366*768.
Operational Requirements
Logging in
After you company is registered in the system, you receive log in data. Using it you can log in to the system and start working with GP Travel Enterprise.
Introduction to the Main Window
After logging in to the system, you see the Main window. Below you will find the basic elements of the Main window. The layout of the Main window depends on the role of a user and on the platform section currently opened, therefore it may differ from that depicted in the figure below.
...
Navigation bar - to move across the platform sections.
Search form - to search for travel products and services..
Workspace - The contents of the workspace depend on the selected system section. The workspace can display dialog boxes, each with a number of tabs that enable a user to browse the subsections.
- On the Home page, the central part of the workspace displays news, links and tips. The contents of the workspace are generated and regulated by system users.
- On the right side of the screen, on the home page, there is a list of 10 most popular destinations. The list features the cities/regions that are searched for and booked most frequently in the system.
- Below the list of popular destinations, there is a Currency rates form.
...
Exporting Data to Excel
By using GP Travel Enterprise you can export system data to a Microsoft Excel file. In some cases, the browser you use may not allow downloading files from external web-sources. In such cases, configure file export. The configuration procedure varies depending on the browser you use. Please, refer to the browser web help for detailed information on exporting data
Online Help
The system has reference pages for all the general sections and subsections. Online help is intended to highlight the necessary information and give prompt responses regarding system functionality. To get a reference on a particular section, click the Query icon 
.
Frequently Asked Questions
To make the process of using GP Travel Enterprise easier for system users, you can create a list of frequently asked questions.
Multilingual Description
In the system, the pages containing textual data are localized. It means that you can enter textual information in different languages. It may be particularly useful if you offer services on a international level and have a network of clients across the globe. In this case using multilingual description will help you to successfully distribute your products and operate on the markets of different countries.
BASIC FUNCTIONALITY
Before you can start sales via the system first of all you need to configure your company profile, your suppliers & products you want to sell, your clients & sales rules, as well as financial conditions. After you configure these basic options you will be able to accept bookings, manage reservations and payments, as well as receive analytics on the workflow.
Company Profile
Your company is the central element of GP Travel Enterprise. Before getting to work with the platform, you should configure your company profile. Configuring your company profile is implemented through 3 steps:
Configuring general information about the company and uploading documents needed for proper business communication.
Creating profiles for the users. Every employee who will work with the system must be registered as a unique user. User profiles are created to ensure proper system functioning and to differentiate access rights to the information stored in the system.
Specifying company settings - personalize the look of the system so that it complies with your brand and identity as well as configure the localization preferences, links with external applications, and notifications.
Managing Suppliers & Purchases
In GP Travel Enterprise there are two ways to develop a travel product:
...
As a result, a travel product is created in the system and becomes available for search and booking. If needed, all new products can be modified.
Managing Clients
Using management and control tools, you can create and manage your own vast network of partners and clients. You can add sub-agencies via which you re-sell your travel products, as well as create profiles for corporate and private clients.
...
In the following section the basic functionality on configuring corporate clients is presented. If you are interested in extended corporate sales with ability to configure and use corporate policy, approval schemas, extended profiles, etc. – please visit the respective section of the current document.
Managing Sales
The Sales settings section lays the foundation for the configuration of sales conditions of tour operator and managing contracts for B2C and B2B sales.
...
Direct sales: these are the sales conditions that are applied if Tour Operator staff sells services directly to travelers.
Web sales: these are the sales conditions that are applied for search&book via Tour Operator web site (when travelers make bookings by themselves).
Groups of contracts: B2B clients can be arranged into groups with the same contract terms set for all of them. It’s possible to create as many of such groups, as you need.
Individual contracts: in this case you configure individual terms with a particular client.
Search & book
By using GP Travel Enterprise you can book all the different travel products offered by suppliers. The booking procedure includes several steps:
...
Using the Search form;
Creating a new reservation request;
Creating a new reservation for a particular client.
Reservations
In GP Travel Enterprise all the reservations are stored in one directory. On the Reservations page, you can fully manage company’s reservations, specifically:
Search for reservations
View and edit existing reservations
Create new reservations
Assign and re-assign reservation managers
Receive/issue invoices for reservations
Finance
The Finance module helps you track financial operations and acquire complete information about the company’s financial flow. Finance module include the following funcctionality:
...
Online Payments - contains every transaction made by customers via online-payment systems.
Analytics
With the Analytics module you get full control over sales and operational efficiency. It helps you obtain the latest data over any period including the amount of reservations generated by agencies, supplier inventory statistics, improve your workflow, rate partners’ results and profitability and decide on your future priorities.
...
You can generate reports both in PDF and Excel format.
General Settings
This section covers a wide range of points related to the configuration of the system. You can see the lists of companies and users, create news to display on the Home page, configure visa services and currency rates and view frequently asked questions.
Extended Functionality
Extended Company Structure
Holdings
In GP Travel Enterprise, for organizations of complex structure a specific Holdings module was developed. This module will help you to manage bookings if your company consists of several relatively independent divisions (e.g. a head office and a number of departments) situated in different cities or countries. With the Holdings module, all branches of the company will be able to book services from each other. Every one of them will be able to independently control its finances, issue invoices on its own behalf and have its own agencies network. With Holdings, you will be able
...
Register tour operator accounts as clients (tour operators level 2)
Log in as tour operator level 2 and configure own travel agencies with own sales conditions for them (markups and commissions)
Search&book travel products both within tour operator level 2 account and their sub-agencies
Get analytics on turnovers and actual amount due with regards to suppliers and clients on any level of distribution chain.
Extended Search & Book capabilities
Hotel Mapping
Hotel Mapping module is a plug-in to Hotel Content Management module that allows grouping the same hotels from different suppliers. This might be useful if you would like to combine them altogether and show the best price for a hotel among multiple suppliers. With mappings of hotels you can:
...
Flight search by schedule
Flights Search by Schedule module allows you to search flights not only by price but by departure date and time as well. This feature can be useful for cases when clients know the exact dates or time of departure and arrival and the price of a ticket is not considered as the main search criteria. The key features are:Displaying flights search results according to their departure time and dates;
Checking availability and prices of the selected options.
Voiding tickets
Flights Void allows you to void issued e-tickets directly from the system. Thus you can void a ticket within 24 hours from the booking time.
Packaging
With GP Travel Enterprise you can not only sell separate travel products (e.g. accommodation, flights, transfers, etc.) but combine them and distribute as travel packages. Depending on the nature of packaged products, in GP Travel Enterprise we single out Dynamic Packages and Complex Tours.
...
Complex Tour stands for a package a package usually consisting of several components with a fixed itinerary. The constituent services cannot be changed and replaced since the program of a complex tour is predefined.
Extended management of reservations
Service teams
Each service team is comprised of the tour operator's employees and is responsible for processing one or several types of services (for example, one group may be responsible for hotels, while the other processes flights and train reservations). A manager of the service group is appointed, while other employees process the reservations if the manager is absent or unavailable.
...
Create offline reservations;
Fill in booking details and traveler details;
Specify prices and fees.
Extended Corporate sales
Extended profiles of employees
...
Save minimal price of flights in the reservations
Get notified about loss of profit
Get information about final price when the e-tickets are issued
Create the loss of profit reports
Channel Manager
A channel manager is a service provider that links the property management system (PMS) you use to manage your rooms and prices with online platforms like Booking.com, Expedia, GDS, etc. It lets you automatically update your rates, availability and reservations across several platforms all at once. If you don’t have a PMS, certain channel managers can provide you with one. If you’re selling rooms on more than one online platform, a channel manager will save you time and effort. It gives you a fast, easy way to update your prices across all online channels. You're also far less likely to get overbooked because as soon as a room is sold, it will automatically be removed from all other online channels. If you're offering availability across various platforms with a channel manager, you're more likely to sell your rooms for a good price during low season.
...
IN - prices and availability are loaded from hotels to inventory through channel manager. There is no need for the hotel’s personnel to log in to every single channel in order to update availability. Channel managers receive information about bookings made through the online booking platform and transfer it to hotels
OUT - prices and allotments are transferred to a Channel Manager through TO system (Inventory). When a booking is made, its information is sent to TO system back to pass it to hotels. The Channel Manager will automatically reduce availability when a room is booked on any one of your sales channels.
Extended CRM
Extended CRM — gives the ability to combine the online booking engine and management of relationships with your clients within single platform. Starting from Release 7.1 GP Travel Enterprise allows to do both! With Extended CRM set of modules you can:
...
There’s a possibility to specify which of your clients should receive marketing emails. You can use this option to organize mass mails.
GDS Terminal
GDS Terminal - is an emulator that gives you the possibility to run commands directly to GDS for processing of complex reservations, for refunds, exchanges and more.
...