GP Travel Enterprise is a state-of-the-art web-based solution that provides immense opportunities for travel companies to fully automate business processes, including back-office automation and interaction with partners, as well as online sales of travel services. The main purpose of the system is to simplify and accelerate searching and booking of travel services, rendered by various suppliers. Moreover, using configuration and control tools you can create a single workspace to cooperate with a vast network of clients (including travel agencies and distributors) granting access to respective information for them.
GP Travel Enterprise features: | Intended Audience Our Custpmers |
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Highlights | Advantages |
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Component | Business tasks |
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HUB | Provide a unified interface for integration with multiple travel suppliers. |
INVENTORY | Allows to manage own and directly-contracted inventory (prices, availability, descriptions, policies). |
B2BTo | allow organizing sales via agencies/other tour operators/ corporate clientsBuild up B2B distribution network. |
B2C | Handles sales to end consumers. |
ENTERPRISE MANAGER | To provide a fully functional back-office solution for configuring markups & commissions & other sales rules, managing reservations, creating invoices, controlling payments and obtain analytics. |
GATEWAYS | Enhances business automation via integration with external systems (e.g. CRM, Accounting, online payment gateways etc.). |
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Installation Options
GP Travel Enterprise is available as ENTERPRISE version with installation on a client’s separate server or on cluster that ideally suits to Large Businessescan either be hosted on GP Solutions dedicated servers or on clients' servers.
Dedicated ServerCloud/cluster of Services | Multi-Server Installation |
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Individual software installation on a dedicated server of a client is the most common implementation option. The platform installation and configuration is performed by GP Solutions specialists. The client rents or provides his own server and grants full access to our experts so that they can install and adjust the platform.For ENTERPRISE installations, for implementation of individual enhancements or new releases In case of plans for on-going customisation of the solution, we recommend having an additional test server for internal use. | If the system is supposed to process a large amount of booking transactions (approximately more than 5 000 bookings per month) or if high search load is expected, it is recommended to use the multi-server server installation to assure a high performance level. Note: Implementing of cluster if needed is always considered separately. Cluster of services is an additional service and is not included in the standard license. |
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Each multi-server installation is configured on a case-by-case basis according to every client’s exact requirements. |
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The system is web-base and installed centrally on a server and therefore does not require PC installation. Before you start working with the system, make sure that your PC is connected to the Internet and has a browser installed. If you want to use the system in the form of application, you can download Mozilla Prism application. You will be able to launch the system with this application, without using a browser.
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The system has reference pages for all the general sections and subsections. Online help is intended to highlight the necessary information and give prompts on the prompt responses regarding system functionality. To get a reference on a particular section, click the Query icon 
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GP Travel Enterprise features all functions and tools required to develop self-operated products: hotels, transfers, tours and many others. The management of self-operated travel products is implemented via Inventory module. GP Inventory allows travel companies to create their own travel products (for example, sell the company’s own transfers or excursions) and also add direct contracts with suppliers, which don’t have the possibility to be connected online. The process of self-operated product development includes entering the description of a product and specifying rates and availability.
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General product description. The first step implies entering basic information on the product or service. The information to be specified varies depending on the product. There are however certain common fields:
Adding general information on the product, including name, supplier, transaction currency, and the description of the product itself.
Adding particular categories to a service catalogue (for example, categories for accommodation, service classes for charters, type for excursions and tours, etc.)
Creating traveler categories. The Adult category is created by default. In case you want to provide special rates for children or elderly travelers, you can add corresponding categories and later adjust price calculation.
Scheduling services. Includes setting service schedule (usually service start time.)
For some products configuration of relevant additional services is also available.
Price configuration. Price configuration includes several steps, and generally consists of:
Creating tariffs according to which the prices are calculated and sales terms of your product marketing are formed;
Creating price-lists for a product and all services it includes;
Adding a price list for additional services;
Selecting types of discounts and specifying terms of their application;
Setting penalties.
Availability. Specifying allotments of seats or rooms available for booking (if you have corresponding agreement with suppliers) or configuring sales “on request”.
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Using management and control tools, you can create and manage your own vast network of partners and clients. You can add other tour operators and travel sub-agencies via which you re-sell your travel products, as well as create profiles for corporate and private clients.
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Search for the products you are interested in. At this stage the platform provides information about the availability of rooms (tickets, seats) that can be booked immediately. Depending on the availability of allocated places the [platform supports two types of booking:
free booking - the services can be booked immediately;
booking upon confirmation - at the time of booking, information about the reservation is saved, but the manager must contact the supplier to confirm the booking.
View search results. If you are not satisfied with the search results you can go back and repeat the search.
Choose and book the product you are interested in.
Get booking confirmation from the supplier. The final step includes creating a reservation and saving it in the system. If needed, you can modify reservations and add new products to them.
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You can search for travel products and services using 3 different methods. Specifically,
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Configuring invoice print-out settings - With GP Travel Enterprise you can customize the parameters that are used to generate invoices. General parameters are set by default in the system; however, you can configure them individually
Configuring VAT - In order to make correct financial payments between a Tour operator and Travel agencies, you can calculate prices of services, including the value added tax, and view information about VAT in the invoices that are issued to a customer.
Configuring Payment Plans - Since clients of tour operator that bought your service for further sale (travel agents and tourists that bought services via B2C web-site) don’t have possibilities to manage settlement of accounts of this tour operator with its supplier in the context of payments settled in the contract between tour operators, it’s necessary to specify either one and only and Payment Methods - It is necessary to configure payment plans and methods for customers, specify either one method of payment or some mutually exclusive methods of payment (e.g. in the case when your first specified method have effect only till occurrence of penalty period, and the second - after its occurrence).
It enables to avoid B2B-users of system release from occasion for selections payment method. In case payment plan was built in such a way that two or more payments methods could be used simultaneously, the system will select method in a random way. Setting payment methods - It is necessary to configure payment plans and methods for customers who buy your services and do not have access to the contract settings between the tour operator and the supplieroccurrence of penalty period, and the second - after its occurrence).
Online Payments - contains every transaction made by customers via online-payment systems.
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With the Analytics module you get full control over sales and operational efficiency. It helps you obtain the latest data over any period including the amount of reservations generated by agencies and bought from suppliers and , supplier inventory statistics, improve your workflow, rate partners’ results and profitability and decide on your future priorities.
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Analytic reports - allow to review your business activity including sales reports with breakdown by agencies, suppliers, regions, and other criteria, dynamics of sales, look-to-book ratio.
Corporate service reports - allow you to obtain the list of cases of corporate policy violation.
Financial reports - include detailed information on flows of funds, with customer and supplier invoices, agency and flight sales specific records.
Inventory reports - allow you get a summary of prices in printable form and to see general statistic on availability of your selfoperated hotelsproducts.
Rooming list reports - allow you to obtain lists of travelers who are going to check in or get a charter or transfer within certain period of time.
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Each service team is comprised of the tour operator's employees and is responsible for processing one or several types of services (for example, one group may be responsible for hotels, while the other processes flights and train reservations). A manager of the service group is appointed, while other employees act as proxies and process the reservations if the manager is absent or unavailable.
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A loyalty program is a special marketing tool that helps a company to establish long-term relationships with its customers and to turn them into frequent buyers. For instance, by using this tool you can stimulate direct sales and offer cumulative loyalty programs to your customers. The essence of such programs is that for each booking made through your company customers earn a certain number of points. When a particular amount is scored, they can get a bonus or a present, which motivates them to book through your company next time.
Classifications
Extended CRM Classifications — allow you to: Mark your clients as VIP / high / low / normal priority Classify your clients depending on their industry and company size Differentiate potential and actual clients
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GDS Terminal - is an emulator that gives you the possibility to run commands directly to GDS for processing of complex reservations, for refunds, exchanges and more. At the moment such function is available only for Sabre supplier.
Please, note that this is not the standard way to communicate with GDS via API, so if you’re interested in this module, first of all you will need to request access from GDS to such functionality.
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